What Our Customers Say

As a family run business, we rely heavily on feedback to give future customers the confidence to work with us.

Below you will see a selection of testimonials from our customers.

November 26, 2025

The guys arrived and did an excellent job, protected all work areas, made hardly any mess, and finished the work promptly to a good standard.

Simon P
November 20, 2025

Great service fron initial quotation to completion of work

Stephen Penton
November 10, 2025

Everybody who I have spoken to in the company from initial visit and the lads wo did the job have been polite, cheerful and efficient. Timely reminders re times etc, very impressive organisation and a neat rasonably priced job.

S.P
November 8, 2025

A wonderful service was provided with no fuss, no mess. Ollie worked quietly and efficiently with tremendous concentration on fitting our new loft ladder. He was meticulous and we are extremely pleased with our new acquisition. Thank you so much.

Gareth Hughes
November 7, 2025

The installation was carried out to a high standard, without any fuss. All left clean and tidy and ready to use my extra storage space.

Thanks

Mark Rhodes
October 23, 2025

The two guys from Access$Lofts were polite and engaged. They explained what they were going to do and the timing. The worked hard and diligently throughout the whole process and cleaned up with no mess left in the house.

The end result looks great and we have gained so much space.

Richard Anderson
October 18, 2025

We are delighted with the work carried out by the two installers, very pleasant guys & left everything spotless.

We now have a usable space which is a very valuable addition.

Thank you all for a 1st class installation,

Would highly recommend Access 4 Lofts.

Helen Ingmire
October 16, 2025

Lovely guys, explained everything. Left everything clean and tidy, fab job at a reasonable price. Thank you.

S P
October 15, 2025

Very pleased with the work carried out boarding my loft and installing shelving, loft access is much improved and the ladder makes easy work of getting into the loft to store items. Would definitely recommend. Good communication and customer service throughout.

Sandie Harwood
October 15, 2025

Very professional and great quality workmanship

Chris Indge
October 14, 2025

Very happy with the work done. The ladder looks lovely and is very functional, safe and easy to use. The hatch is wider and neater than previous and the lights are a great addition. I’m always nervous paying for trade work as you hear so many horror stories! It was a quick process from home visit/quote to installation on the day. Great communication and all round couldn’t fault the end to end service. Thank you so much

Eleanor Cobb
October 10, 2025

The initial site visit was very informative and efficient. The installation date was arranged quickly to suit my availability. On the day of the work the two specialist fitters were punctual, polite, friendly and completed the work efficiently. I am very pleased with my new loft and it is now an easily accessible and Useful storage space. Thank you.

John Lewis
October 4, 2025

Fantastic guys, quick, neat and tidy, fantastic job

Ian Bitchenor
September 30, 2025

Very efficient service with great work carried out

Keely Street
September 27, 2025

Would certainly recommend to friends, efficient and hardly any mess. Job well done.

Mary Brookes
September 27, 2025

We are very happy with the loft. Price was reasonable and the quality of work is amazing. Thank you.

Nick Glanville
September 26, 2025

The work was done in a very professional manner and I’m really happy with the work done.

Jack Pope
September 25, 2025

Excellent service by friendly friendly professional staff, and high quality of work. Very pleased.

John Stratford
September 23, 2025

From the first survey to completion, Joseph, Ollie and the team are exceptionally talented at what they do, top quality work with the best price by a long shot. The technicians on the day were extremely respectful of my property and took the time to walk through the install, and the speed which it was completed with was amazing, 4hours to go from a blank canvas to a usable space. Great work guys, would not hesitate to use you again for all my future works. Many thanks, Luke Needham

Luke Needham
September 22, 2025

Friendly and professional service and the guys did a fantastic job

Emma White
September 18, 2025

Very good service and installation, thank you.

Caroline James
September 12, 2025

Great job & service. Great customer service from ringing the customer services & coming round for a quote as well as the lads completing the work. All round great stuff & would definitely recommend to others.

Sam Byde
September 9, 2025

Very good

T H
September 5, 2025

Brilliant service, the lads arrived on time and did a great job boarding my loft. Very happy with the quality of the job and highly recommend Access4lofts

Martin Coles
September 1, 2025

Really quick efficient process , we felt the price was good too .

Steve Williams
August 30, 2025

Nice job. Completed with with the minimal amount of fuss.

B W
August 15, 2025

Great communication throughout and the job completed is better than I expected. Workmen were efficient and polite and went above and beyond to cleanup after themselves leaving the house in great shape. Honestly blown away by the overall service we received.

Guy Wigmore
August 14, 2025

Access4Lofts provided an excellent service from start to finish and everyone I dealt with was polite, friendly, professional and efficient. I would not to hesitate to recommend them to anyone who wishes to have a floor installed in their loft.

Trevor Stevens
August 6, 2025

Great, no fuss service. I’m very happy with the results. Both workers were very friendly and made sure I knew how to operate the loft hatch and ladder.

Liz O’Hara
August 2, 2025

Quick and highly efficient working. quality of work is also good

Sree Tummala
August 2, 2025

From start to finish it has been a pleasing experiance

James Utteridge
July 24, 2025

First class service very efficient and provided extra care by taking away existing flooring material from the loft and returning next day to fit felt ventilators. Highly recommended.

Ian Goodridge
July 18, 2025

I highly recommend your company. They guys that completed the installation were professional slick and did a great job with no fuss.

The loft looks fantastic and is functional giving me the additional space I needed

Jason Marshall
July 17, 2025

We were so pleased with our service from Ollie and Josh. They worked very efficiently and did a great job boarding our loft on one of the hottest days of the year! They were very tidy and we are delighted with our loft space!

Sian Smith
July 9, 2025

Very pleased with our loft ladder and light. The work was done swiftly and very professionally. Looking forward to having the boarding and insulation done when we have emptied or at least reduced the contents!!

Linda Hayward
July 7, 2025

Great all round, from initial contact to survey through to the work being done. The guys who fitted the conversion were brilliant and worked really hard.

Brilliant all round.

Chris Bowen
July 6, 2025

Very friendly and competent installation. I would recommend these guys. My loft access is now much simpler and safer.

Vincent Hill
July 4, 2025

Work completed to a high standard and very quickly! Thank you!

Rachael Taylor
July 1, 2025

Very efficient from start to finish. I was impressed with the level of service. However when I phoned with a small detail regarding the work nobody got back to me which I found a bit disappointing after the high level of service before .

Catherine Tavender
June 21, 2025

Very pleased with the results and the smooth efficient way the work was carried out, thank you.

Jenny Westbrook
June 20, 2025

From initial visit and quote, we were kept informed of fitting day via email.

Our only gripe was late arrival on the day.

New loft hatch, ladder, light, some boarding and more insulation fitted on the hottest day of the year, yet we had no complaints about that.

Clear instructions about ladder usage provided, and they cleaned up afterwards.

Rosy Varden
May 31, 2025

Great friendly team. Fast communication from the second I found them online. Joe the surveyor was really friendly and communicative. The guys that installed were efficient and clean. Great job completed. From me contacting them to install was less than 5 days. I highly recommend.

Jane Elvins
May 29, 2025

Fab service. Very polite and easy to speak to. Would highly recommend to others

Jenny A Rampling
May 22, 2025

Really pleased with the work that was completed, punctual and professional throughout the quotation stage and installation.

Top quality work, very happy and would certainly recommend! Cheers boys

James Bailey
May 18, 2025

Brilliant service from start to finish, would highly recommend.

JOHN DAGLISH
May 17, 2025

Ollie and team were professional and friendly. The team respected our home and completed the work to a high standard. We would highly recommend Access4Lofts Cheltenham.

Hannah Brown
May 7, 2025

They where running a little late and apologised. Very pleasant team excellent workmanship. Are returning to fit the grab rail, not their fault due to the bank holiday.

Sheelagh Holland
April 25, 2025

The 2 fitters worked very hard on an extremely hot day in the loft. Kept the mess to a minimum and cleared up well. Showed the boarding in the loft and how to use the ladder safely up and down. Very happy with the products the fitters and the lifetime insurance. Would happily recommend.

Sandra Lewis
April 10, 2025

Polite, on time, not a speck of dust left behind, job was done in a very short and professional manner.

Kevin Samuelson
April 9, 2025

Very professional. Very friendly and helpful from start to finish. Would recommend this company for any loft access and boarding.

Craig Dexter
March 25, 2025

I can’t speak highly enough of Acess4Lofts. Rash offered lots of options and great at advice at the survey appointment. I decided to have both my main and garage lofts boarded, shelves added and an upgraded hatch / ladder fitted. This only took a day and was done to a very high standard by Ollie and his team. The workmanship was great, they were very considerate throughout and were very competitively priced. I am hugely pleased with the result and would thoroughly recommend.

Neil Philp
March 18, 2025

Rash and Ollie were fantastic from start to finish. Reliable, efficient and very reasonably priced. They transformed my loft space into a safe and usable area. I wasn’t in when they arrived, so they used the keysafe to let themselves in. When I came back at lunchtime I was expecting chaos and mess and found the house spotless and the loft completed! Thanks so much. Highly recommended.

Alice Lowrie
March 6, 2025

Great installation by polite helpful guys . Really happy with ladder and installation

su griffin
March 1, 2025

I was very happy with this work. They were very knowledgeable and efficient, and left everything clean and tidy; all went without a hitch.

Mark Woods
February 22, 2025

Very pleased, excellent job, thanks!

Roger Box
February 22, 2025

Excellent professional service and quality workmanship.

Simon Didcote
February 18, 2025

May I say that the workmen were exceptionally clean and tidy both inside and outside the house. The job was carried out quickly and efficiently with the minimum of disruption. The loft hatch and boarding work were carried out to a very high standard and I would have no hesitation in recommending this company.

KATHY hi CROWTHER
February 12, 2025

I felt the installation team dud an excellent job and I was pleased with the finished job. They tidied up and left the place clean and tidy. They felt unable to interrupt me to explain how it all worked but I was able to figure out myself when I finished work.

Karey Mayers
February 9, 2025

Rash and the team at Access4Lofts were great, from a quick, simple estimate with suggestions on how to address damp by adding some simple ventilation, to installing quickly and very neatly, I’m really pleased and they were also the lowest quote I received, would highly recommend.

Andrew Aylesbury
February 4, 2025

We were extremely impressed by every aspect of having our loft boarded, a light fitted, a wooden ladder and shelving completed by Access 4 Lofts.

The quote was done quickly and Rash was very patient and gave me different price options to think about. There was no pressure and everything was carried out on the day in a professional and thorough manner.

Dust sheets were put down and at the end of the day you wouldn’t have known workmen had been in.

We are thrilled with the work carried out and I couldn’t wait to start using the extra space that was impossible to use previously. It looks amazing, and I would recommend this company to everyone.

Ellie Moreton
January 27, 2025

Thank you for the friendly consultation, where Rash was very sensible and knowledgeable, and helped us decide what was best done now and what was best left until after roof work we need doing. Appreciate his honesty! Ollie was equally friendly, and got the work done much quicker than expected and with a minimum of mess and fuss. I was in bed with a migraine and barely knew he was there aside from the drilling (which was no problem).

We are very please with the hatch, ladder, and light. Everything is easy to use and looks great quality. Can’t believe how much easier it is now to use the loft storage space! Thank you for your professionalism and friendly attitude.

Jasmine James
January 19, 2025

It was a pleasure to have Ollie working in our home. He kept us informed with the work being done polite respectful of our home and a first class job done.Would highly recommend anyone to use this company.Thanks Ollie

Chris Parry
January 18, 2025

Super pleased with the whole experience from quote, to work, to finished result. Such a refreshing change to do business with a delightful team who say exactly what they are going to do & then do it on time in full with a smile on their face!

If you are trying to decide who to use for your loft job then I would definitely recommend you to use Rash & Ollie & their team. Thank you guys for a great job, Fiona

Fiona Butler
January 15, 2025

Amazing service from start to finish. Ollie was knowledgeable, friendly and went above and beyond to get the job finished in the time. Despite having being let down by a colleague he got the whole job done by himself. Our space looks amazing and I honestly can’t fault his work, he made sure we were happy right the way through. If you want your loft done to a high standard: look no further. They are the best.

Emily Van Der Velde
December 21, 2024

I couldn’t be happier with my loft bundle which includes boarding, loft ladder and battery operated light. Rash, Ross and James were professional and provided a highly efficient service with full demo run through to ensure I could use the ladder safely which was appreciated and gave me confidence to use it immediately. The space I now have to store items has transformed my new build house which was short of storage so I am over the moon with the result and feel it is fantastic value for money.

Aysha Akif
December 17, 2024

Joyful worker, a smile and a laugh not a mile away. Tidy and methodical

Peter Clark
December 12, 2024

The team who visited us were careful and conscientious workers. They converted an abandoned attic into a clean and tidy storage space in a few hours, and left the house cleaner than it had been to begin with. I’d have no hesitation in recommending Access4Lofts to people who want similar work done.

David Kelly
December 3, 2024

Ollie was brilliant, explained everything well and off he went to start his work. Really pleased with the outcome, especially when it wasn’t an easy job to do. We can finally start the next step of making our new house a home! THANK-YOU!

Jess snow
November 30, 2024

Excellent service from booking to completed job! Arrived on time for both the quote and the work, Full explanation given with quotes given for several options of boarding size so we could chose the most suitable for us. Worked efficiently and left our landing and stairs cleaner than when they arrived!

Chloe Blyth
November 29, 2024

Excellent service and completed the job within the time stated. Great product and great workmanship.

John Penman
November 22, 2024

The team were polite and professional. They worked with the greatest of respect for the furniture in the room and cleaned thoroughly before leaving.

I don’t need another lift ladder, but would have these guys back if I did. Highly recommended.

Carl Taylor-Hall
November 20, 2024

They all did a fantastic job and the work was very very good. I was shown how to use the loft ladder and how to unlock and relock the ladder up. The guys worked all the way through until they finished the work. I would recommend this company as they worked hard. Very pleased with the work. out of 10 I would give 10 out of 10.

Robert Hill
October 29, 2024

I was very happy with the service they were very good and did fantastic job, the loft looks very good.

Mohammed Patel
October 24, 2024

We contacted Rash to get a quote for boarding our loft space and installing a loft ladder. There was no pressure, we were shown photos and videos of what to expect. Placing the order and arranging the job was so easy. I had direct communication with Rash using WhatsApp. On the installation date the workers arrived bang on time. They worked extremely hard to get the job done, they even came back a second day that was arranged then and there to finish up. The job was handled from start to finish is a professional and friendly manner. Upon completion the installation is to a high standard and exactly what we expected. The transformation is exactly what we required. I cannot rate and recommend the Gloucestershire based team enough. Thanks guys – Ross

Ross Butler
October 20, 2024

Absolutely fantastic, all 3 of you that did my loft were lovely, friendly, polite, left my house cleaner than it started in the morning as I didn’t bother hoovering knowing you were coming and I’d do after you left, but you did it all.

I love my new loft can’t believe how big it is now, and the led light is just perfect.

Will be getting you back to board where the water tank is as new heating being fitted and removing tank, didn’t think of that when I booked your visit lol.

Teresa Green
October 3, 2024

excellent service engineer was very friendly and efficient highly recomend

Geraldine Gair
July 30, 2024

Ollie and Rash were excellent and they responded really quickly when I asked them to make a change. Really impressed with their installation and recommend them highly.

Michael Anwyll
July 20, 2024

Fantastic service, made a difference to our storage issues almost immediately. Great work, no mess, highly recommend.

Philip Mason
June 16, 2024

Very professional service. Really appreciate new space created by Your team. And all of that in just single day.

Wlodzimierz Swigon
June 6, 2024

Friendly, efficient and professional. Great job in a timely manner.

Justine Wood
May 28, 2024

Ollie and Rash did a great job installing our raised loft boarding, ladder and hatch. All the loft boards have been fitted in a smart and consistent manner and its given us lots of room for storage.

Theo Brown
May 22, 2024

Great service from the initial quote to fitting

Craig Washer
April 19, 2024

A very good service from start to finish and I am delighted with the quality of work.

William Helsby
April 13, 2024

I was very pleased with the work carried out, no mess and very quick lovely job, thanks team.

Kim Ware
March 18, 2024

Friendly and professional service. Great explanations of what they were doing. Put us at ease. Very happy to highly recommend the Team.

Mark Proctor
South West Lofts Ltd trading as Access4Lofts Bath, C/O Accounts And Legal, 81 King Street, Manchester, Greater Manchester, M2 4AH. Company Reg No. 15577017. VAT Reg No. 465863451 | E: cheltenham@access4lofts.co.uk
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