What Our Customers Say

As a family run business, we rely heavily on feedback to give future customers the confidence to work with us.

Below you will see a selection of testimonials from our customers.

February 12, 2026

Amazing service. Matt & Scott were lovely.

Very pleased with our new loft, very efficient service. Would highly recommend

Carrol carrol
February 3, 2026

From start to finish, workmen were courteous, explained what the job entailed, and demonstrated how to use the installation safely. Everything was tidied afterwards.

Anna Nwenwu
January 23, 2026

Punctual, polite, professional.

Pleased with a good job

David Sharp
January 20, 2026

Very pleased with the whole process from the initial survey and Kevin’s explanation of work that could be done and materials used to phone conversations arranging dates for work to be carried out and explaining the quote I received, a very nice young man arrived on Monday morning and carried out the work, he explained how our new loft ladder worked and work he did with putting flooring down, he did an excellent job cleaning up afterwards, they have made the space more accessible .

Would highly recommend this company and so pleased my son saw their advert in the Rural Trader

Jane Browning
January 16, 2026

Great service! Very happy with the work carried out and would recommend

Laura Dutton
January 14, 2026

The chaps were both polite and easy to talk to. They were efficient and knowledgeable

Seetle Patel
December 24, 2025

Very pleased with their work!!

Angela Hickling
December 19, 2025

They were both very friendly, worked well, were responsive to any questions I had, and did a professional job.

Ayesha Patel
December 14, 2025

We had loft boarding on stilts and a ladder fitted for 10sq metres. Very good. Fitted complete within 4 hours. Cleaned up after themselves. An excellent job done.

B Ramsay
December 14, 2025

We had loft boarding on stilts and a ladder fitted for 10sq metres. Very good. Fitted complete within 4 hours. Cleaned up after themselves. An excellent job done.

B Ramsay
December 12, 2025

Matt rang me said he was on his way took his shoes off every time he was in are house very happy with his work

Ian Newton
December 12, 2025

Matt rang me said he was on his way took his shoes off every time he was in are house very happy with his work

Ian Newton
December 9, 2025

Really nice people and great service!

Would highly recommend!

Chris Brown
December 9, 2025

Polite professional and personable staff – very pleased with my new loft ladders Thank you

L.W
December 4, 2025

Very courteous and cleaned up well. The loft space is an excellent addition to our storage. It’s fantastic. I would recommend

L.S
November 11, 2025

Really pleased with the work and the time they took.I was shown how it all worked.

Annmarie Hills
October 24, 2025

Service has been excellent all the more so as there was a revised works and timetable due to bats appearing. Team on the job efficient and we’re very tidy throughout. They also brought to our attention woodworm in some beams that we could arrange to have treated which was appreciated as I suspect some firms would have just boarded loft and not mentioned it.

Stuart Davies
October 13, 2025

Scott arrived on time that he said he would.The work carried out which was to relocate and fit new loft hatch and ladder was fitted to a high standard of workmanship.Scott was very polite and tidy with no mess left.I was very pleased with the work undertaken and would definitely recommend anyone to use this company.Thankyou..

Lee Cadenhead
October 8, 2025

Installer was professional, polite and thorough. Very happy with his work and would recommend you to anyone

John Haywood
October 8, 2025

Fantastic service, promptly came out to provide a quote which was very reasonable, booked the work in, arrived on time and completed the work to a very high standard.

Clearly experts in the field as the advice we were given on where to board the loft was the best solution for the space.

Very happy with everything.

Ruth Green
September 23, 2025

Very professional guys they did exactly what I wanted.. good job guys keep it up

Andrzej Begowski
September 19, 2025

Excellent service from day one from the initial survey to the installation team !

John Hales (Premises Officer)

John Hales
September 3, 2025

From the initial survey through to completion of the works the communication and customer service was excellent. Kevin provided valuable guidance during the survey and provided a very reasonable quote for the work. In the installation date the work was completed with minimal disruption and to a high standard. We had loft insulation top up, boarding shelving and lighting. I’d highly recommend this company as your first port of call if you are considering extra storage in your loft. Thanks Kevin and Matt!

David Sumpter
August 31, 2025

The 2 installers were polite, quiet and very efficient. The installation only took about 2 hours, and the place was spotless when they had finished.

David Hall
August 13, 2025

Great experience from start to finish would highly recommend!

Adam Gosling
August 10, 2025

I am very pleased with the new boarding in my loft. The work was completed quickly, with minimal disruption and to a high standard. The installer was friendly and courteous.

Phil Shaw
May 30, 2025

From survey to installation the tram were great including the office staff. Your fitters were lovely , looked after my property and were super easy to work with.

Amanda Bruce
March 30, 2025

A bit unsure when the men would arrive (invariably when work done men come very early – I assume that they were getting materials)

The lads were excellent – introduced themselves – had over shoes ready.

They were polite all the time and were very unobtrusive. Cleaned up all mess that came through loft hatch. Loft swept and showed me the work when done.

People who I have spoken reckon the job could be done at a fraction of the price. I doubt that the result and whole experience could be bettered for saving a few pounds. The end result was great and exactly what we wanted. Communication has been excellent throughout the process, and we would not hesitate to recommend the company.

My wife has one complaint though – at the end one of the lads suggested to me that we could get a nice room up there. As we are still clearing the 40 years worth of clutter that we removed before, she was not too impressed – and told us both so.

Steve Titmuss
March 19, 2025

Kevin and his colleague did a superb job. They kept me informed and arrived when expected. They were excellent workers and left the place spotless when they left. I was very happy with the workmanship and would happily recommend them without any reservation.

Michael Ryan
February 14, 2025

The whole experience was great from start to finish and the two fitters on the day were very polite.

Karen Beagle
February 13, 2025

Access4lofts were recommended by our neighbours and I can see why. The initial quote from Kevin was thorough and professional. Scott and Matt did a great job on the day, and although there was an issue with a part not being delivered on time they were up front and honest about this, and came to complete the work the next day. They were very efficient and did a good job cleaning up afterwards, which was a nice touch. Thank you.

Sam James
January 25, 2025

We wanted a new loft hatch in a more accessible location but, on lifting the loft boards, this proved to be unviable. Instead my flimsy ladder installed 30 years ago was replaced by something much safer, sturdier and easier to operate. The team who did the installation were extremely affable, confident. In what they were doing, discussed the options with me and switched the two ladders with minimum fuss and maximum efficiency. I was delighted with the tradesman, and they were delighted with the big bar of chocolate they got as a Thank You.

Tony Cutting
December 10, 2024

The guys worked all day and managed to get it done in a day. They were polite, tidy and thorough. Great service and I would definitely recommend.

Emma Gallagher
October 24, 2024

Good quality job, completed on time. Very tidy workmanship.

Rob Mason
September 26, 2024

I’m really pleased with how quickly, efficiently and professionally the installation of the loft boarding, telescopic ladder and larger hatch was done. The guys worked hard to complete the job earlier than anticipated, and before leaving ensured they had cleared up any mess and demonstrated how the products worked. I would highly recommend Access4Lofts!

Tom Cox
September 3, 2024

Great service from a great team. We are very happy with our new loft ladder and the flooring has much improved our usable loft space.

Katy Bryan
August 9, 2024

The guys did an excellent job, reasonably priced quick turnaround. I would definitely recommend access 4 lofts.

Sukhvinder Sambhi
August 3, 2024

Fitter arrived on time, used overshoes once inside, layer down dost sheets and cleaned and hoovered after installation complete.

Once the ladder was fitted he demonstrated how it worked. It is a really good quality wooden ladder

Paul

Paul Dunne
May 5, 2024

Fantastic Company…Scott who carried out the work was utterly professional and really good lad. No hassle, just exceptional service. So glad I chose this Company out of all the companies that are on Facebook…5 stars

Guy Hester
May 1, 2024

Fantastic, just what we needed. A professionally installed loft solution for our new build home, so we can clear out our final room of boxes.

I contacted Access4Lofts via their website, and the survey was carried out a week later. A quote was provided at the end of the survey which I was able to accept. We were booked in for installation two weeks later.

On the day, the first lad showed up around 10am. Explained what he was going to do, and I was confident leaving him to it. He was joined by a second lad around an hour later, and they were both done by around 2pm. Both were friendly and helpful, and before they left they showed me their work and gave me a demo of the ladder. Looked great, very pleased.

There was a little bit of noise during installation, but it wasn’t too bad. Everything was left clean and tidy, and they had carpet covers for their shoes. Very professional.

Jonathon Lord
March 27, 2024

Fantastic service and communication, would highly recommend!! The found a solution, when I thought I would not be able to increase my loft hatch, and added a built in ladder

Nathan Glass
March 22, 2024

Excellent service – to time and very quick and efficient. Left the house as it was found. Great job.

Graham Roberts
March 13, 2024

Mat was a credit to your business. He worked hard and was very polite and professional. He gave updates as the work progressed and provided a clear demonstration on how to safely use the loft ladder. The loft boarding has made a big difference in us having a safe and accessible storage area.

Highly recommended. Thank you

Deborah Green
February 29, 2024

Brilliant service. Engineers so polite. Arrived on time and cleaned up before they left. My husband and I both commented on even though very noisy job we did not know they were here.

Ann-Marie Fox
February 23, 2024

I contacted you on Monday for a quote, Mat came on Wednesday measured up gave me the quote and fitted there & then. What better service could you get. He was polite at all times and very respectful of our property.. I could not have asked for better

Brian Peel
December 23, 2023

Excellent service from fast response to our enquiry through to Installation ahead of time.

Peter Recordon
December 19, 2023

Excellent service from quote to completion.

Heavily pregnant wife: ” They were so sweet.”

Prompt quote, quick turn around, excellent service and installation.

Would highly recommend

Ben Gould
November 28, 2023

He done amaizing job and he was very freindly guy.

hunar qadeer
November 24, 2023

Excellent standard of work, delivering what they said in a relatively short time. (*Dust sheets not required – work was in garage)

Ivan Burger
September 2, 2023

Very professional considerate

Ken Hall
August 17, 2023

Everything went smoothly and was great. Would recommend to everyone.

Mrs Lonslow
August 7, 2023

Very pleased with the new loft flooring and shelves recently fitted. They have made a big difference to the order of the items that we store in the loft. Thank you for your efforts.

Peter Steele
August 3, 2023

The team listened to exactly what I needed and the work carried out was therefore just what I wanted.

They were charming and the work is of a high standard. They took time to show me how to open, close and use the ladder safely.

I would recommend them.

Kathy Davies
July 7, 2023

A very efficient service carried out in a professional manner

Val Cook
June 10, 2023

Very happy with the end result. The loft is now well insulated and boarded giving us loads more storage. The new ladder and loft hatch are great as well. Would definitely recommend.

Helen Sackey-Addo
May 13, 2023

Very good service; Scott and co worker turned up on time and worked constantly most of the day and cleaned up very well.

Mort Stevenson
April 13, 2023

Professional from enquiry to fitting. The fitter ensured that I was 100% satisfied before leaving.

An excellent experience, easy to recommend.

Terry Hammond
April 9, 2023

Great service and very quick response, good comms would reccommend.

Steve Taylor
March 7, 2023

Your service is excellent – highly organized and efficient , so rare theses days!

I will happily recommend you.

Susanne Thorne
January 31, 2023

Job done with no fuss. Did exactly as I asked, speedily and tidily. An excellent company to use.

Robert Naylor
ST Lofts Ltd, Trading as Access4Lofts Leicester, C/O Accounts And Legal, 81 King Street, Manchester, Greater Manchester, M2 4AH. Company Reg No. 11520410. VAT Reg No. 302951329 | E: leicester@access4lofts.co.uk
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