What Our Customers Say

As a family run business, we rely heavily on feedback to give future customers the confidence to work with us.

Below you will see a selection of testimonials from our customers.

November 28, 2025

Go a call on the day with an eta, and they arrived at the time stated, all rubbish was removed from the loft and cleared away, new insulation installed with no mess in approximately half a day, very happy with the service provided and would definitely recommend Access4lofts to anyone needing there service.

Paul Smith
November 23, 2025

Fantastic work completed. Very happy with the new loft, pull down ladder and bigger loft hatch. The fitters were so polite and left zero mess, I didn’t even know they had been. I was informed how to use the ladder and all the safety features.

Very satisfied with the work and love our new space.

Shelley Townsend
November 22, 2025

Everything was done as stated, no mess left, nice polite and friendly workmen, would definitely use this company again and recommend to others

Julie Hardiment
November 14, 2025

Amazing service, arrived at time stated, no mess left and a first class job done. Very polite chaps. I would highly recommend Access4Lofts Peterborough. Thank you for a fantastic installation

Claire Ainley
November 13, 2025

I am thoroughly pleased with the installation that was completed by Tom over a two day period. The entire installation has been completed to an exceptional standard; the area is clean, tidy and fit for purpose in terms of both access and storage. Tom was punctual on both days and he provided clear explanations as he navigated the space and completed the work. Tom endeavoured to explain the different options available in terms of locating the hatch and the various options for the flooring and insulation. Tom was friendly, approachable and articulate, and his attention to detail was consistently applied to the job on both days. Tom clearly communicated the stages of the work to me throughout the entire job and he made the information easy to understand and answered any questions I had. Tom worked with focus and did what he said he was going to do. The outcome evidences his commitment to the job; the result is very impressive and my teenage son was even excited by the finished space. I was not sure what the end result would look like as it was something I found difficult to imagine visually and I was stunned when Tom showed me the finished work. The space is now an accessible and streamline area of my home which can be easily accessed to store items. I want to thank Tom personally for all his hard work which is of outstanding quality. It was nice to meet Tom and he was so lovely with my dog too. Thank you Tom and I wish you all the very best in the future. Thank you Access for Lofts I will be sure to recommend your services to my friends and family. It’s a ten out of ten recommendation from me.

Melanie Brierley
November 6, 2025

Very happy with the service. Turned up on time. Talked us through how to operate it even went over it again when we were not sure we fully understood. Very good experience all round would highly recommend.

Alex Smith Smith
October 20, 2025

Excellent job. They worked hard and did a great job with my loft. Once they had finished they demonstrated how the loft ladder worked. I could not reach the ladder with the stick to pull it down. So they adjusted it so that I could. Both were polite and amenable. I would highly recommend Access4lofts.

Janet Cawley
October 9, 2025

Excellent service, Tom was a pleasure to have in our home, nothing was too much trouble for him…..

He helped me to remove a piece of old furniture from the loft as it was a leftover from the previous owners of the property.

I would definitely recommend your company.

Richard Cole
October 2, 2025

I’m very impressed with access 4 lofts The survey was thorough and honest regarding my best option, and I certainly spent less than I was expecting because fitting conditions were explained in detail.

I can certainly recommend Access4Lofts for attention to detail, quality of workmanship, friendly and helpful staff and levels of cleanliness while working.

Thanks for a great job at a good price.

Mark Underwood
October 1, 2025

From booking with Matt we couldn’t be happier with the service from access to lofts.

Micheal and Tom carried out the job of boarding our loft. Absolutely lovely friendly professional guys. Very knowledgeable and skilled at their job. Love love love my new space for storage. Highly recommend.

Joanne Guarnaccia
September 28, 2025

The person that installed our loft ladder, flooring & shelves was friendly, professional & explained everything really well, he is a credit to your company

Joanne Mease
September 25, 2025

We were impressed with the work carried out and the final results. Quality, professionalism and good knowledge of the products installed.

Varza Vasiel
September 23, 2025

It was for sure a tricky job as it needed a “blind cut” as there was no access to this roof space. Job took a lot longer than a straight forward job but still charged the original quote, that is appreciated as not normally the case now days.

Finished article looks great and blends in nicely. Would recommend

Colin Blake
September 22, 2025

Friendly, clean and professional guys. Would highly recommend the service..

Ann Kennedy
September 20, 2025

Absolutely fantastic! The work was fast, top-quality, and they left everything spotless. Highly recommend!

Ilona Starceva
August 27, 2025

I couldn’t be happier with the work carried out, professional, efficient, and finished to an exceptionally high standard. The loft ladder is sturdy and easy to use, and the insulation and boarding was done with real attention to detail. A top-notch service from start to finish and would highly recommend the team!

Chris Cunnington
August 22, 2025

Very pleased with the finished work on our loft. The 2 guys that carried out the work were very efficient, explained the process of fitting the loft ladder, answered all our questions

Definitely recommend using access4lofts, you won’t be disappointed.

E B
August 21, 2025

The team worked well ,to deliver a great service.

we had some teething issues but all obstacles were overcome with a good professional communication and Service.

Julian Elkington
July 16, 2025

We needed our loft hatch made bigger and some boarding put down and I’m so impressed with the outcome – better than I expected. Matt was efficient, respectful of our home and high quality of work. Communication was great the entire way through!

Stephen Edgley
July 12, 2025

The same guy came twice. Very professional and polite. Clean worker and explained everything. So happy with my loft and hatch transformation. Thank you

Lisa Thompson
June 21, 2025

Thomas and Michael were friendly and worked hard to complete the work in the loft. Being in a wheelchair they readily worked around me. I have no carpet so the question above about dust sheets is not relevant, but they left everything clean and tidy when I left.

Nolan Headley
June 14, 2025

Michael was super efficient and professional, explaining the job he had completed and asked our views about specific areas such as shelving which we appreciated.

M H
June 13, 2025

The installer was very polite and friendly. He introduced himself and explained the work he was going to carry out.

He layed dust sheets down and moved furniture out of the way and replaced them afterwards.

He worked hard the whole time he was here and tidied up after himself.

He explained and demonstrated how the loft ladder worked.

I would highly recommend this company and especially Tom the installer.

Osborne
June 7, 2025

I thought he was very. Good I am pleased with service and the loft hatch and ladder.

David Woods
May 30, 2025

Lovely helpful guys, great service

Maureen Carter
May 10, 2025

Tom was quick , tidy , polite and very informative.

I would highly recommend to anyone .

Ali Joyce
May 10, 2025

Competitive price ,

excellent work by fitter Tom

Completed as per quote

Clean and tidy when finished

Would recommend access4lofts

Edwin Riches
May 2, 2025

Very cheap and not sprung as i hoped, no bodies fault really as I was not here for the installation as an important hospital appointment or I would have mentioned it then.

Bill ferry

Bill Ferry
May 1, 2025

Professional from start to finish.

Brilliant

Linda Horne
April 24, 2025

The service I received from Access Lofts was 1st class, from my initial phone call regarding my loft, to inspection of work I needed to be carried out, the reminder when the work would be done and the work being done on the day at the time arranged….. perfect

Barbara Fisher
April 22, 2025

Very friendly and professional. Pleasure to have Matt and Tom in our home who carried out the work to a high standard. Shout out to Tom who was really helpful and returned to help us as my wife had broken her wrist and we had difficulty entering the loft. Outstanding service – thank you so much!!

David Lawrence
April 15, 2025

Great service and people. I kept asking questions, which were answered fully – thank you, The loft ladder has made it so much easier to access that space.

Stephanie Winspear
March 27, 2025

Absaloutely outstanding, extremely professional and efficient.

Highly recommend these guys

Andy James
March 22, 2025

I’m absolutely delighted with my new loft ladder, its very good quality the fitters were extremely respectful of both me and my property, everything was explains to me about how they were going to fit the ladder as my lift is not a standard size, I highly recommend this company.

Rosemary Somerset
March 19, 2025

Fantastic service from start to finish. Great end result and would highly recommend.

Chris Harlock
March 18, 2025

Tom and Michael were brilliant. They were very professional, they needed no supervision and knew exactly what they were doing. On the installation of the ladder they discussed with us different options providing their input also. They also identified that we needed a new loft light. When the job was completed they tidied up and you wouldn’t know that they’d been. They are credit to your company. Thank you

Glen Harrison
March 15, 2025

From the initial contact to the completion of the insulation everything was A1 excellent.

Would recommend the company to anyone looking to have loft work done.

Frederick Parbles
March 7, 2025

Installed the ladder we wanted quickly and cleanly. Very polite person and very helpful . He ensured we were happy with everything before leaving. Professional installation would definitely use again.

Hunt
March 6, 2025

Would highly recommend this company from meeting Matt to start and the job being carried out absolutely brilliant – 5 star service.

Philip Bartlett
February 21, 2025

Great job guys, both fitters went above and beyond in my mind. Helpful, friendly, kept me informed of what they were doing. No mess and very quiet. Top team.

ADAM GADD Gadd
February 20, 2025

I am very pleased with the new loft hatch and extra insulation carried out by Access4Lofts. From beginning to end the customer service was excellent. I have no hesitation in recommending them.

Michael Farmiloe
February 15, 2025

Great service and great installation

Phil Warner
February 14, 2025

In-spite of this being a 2 man job, the work was carried exceptionally well by Tom and completed on-time, to a very high standard and in a very professional manner. I would highly recommend Access4Lofts. They did an excellent job! Well Done. I look forward to seeing you again once the tank has been moved to give that little extra space.

Nigel Parry
February 9, 2025

Excellent service and value for money. Our installer was polite, tidy and completed the flooring in less than a day. He showed us how everything worked and we couldn’t be happier with the final result.

Ruth Ding
February 6, 2025

From our very first enquiry to the fitting of our new loft hatch and ladder we have been so impressed . Refreshingly we had no hard sell whatsoever just honest advice from Mark who did the initial on site check . Michael the fitter was friendly , quick and very knowledgable . Within the hour we had a brand new loft hatch and ladder installation which looks like it had had always been there . Absolutely NO mess whatsoever . Michael fully demonstrated how to pull down the ladder , clicking it safely into place and assured us it carried with it a lifetime guarantee ! Can’t argue with that . Would absolutely recommend , our only regret is not having done it years ago .

Sharon Morgan
January 30, 2025

Excellent job, well done

Steve Poncia
January 26, 2025

Tom was lovely, clean, tidy and thorough. Explained the process and was considerate of noise as we had our grandson with us.

Lyndsay Codd
January 19, 2025

Excellent professional service throughout. Very polite and at the end explained how the ladder worked.

Would highly recommend and would use again.

Carol Harkness
January 18, 2025

The service was of a very high standard. Communication was excellent from the time of booking the appointment through to the day the work was carried out on the loft

Michael, who carried out the work, was very thorough in his work and showed me the finished article at the end. Very professional and a top guy too.

I would have no hesitation in recommending Access4Lofts.

Mark Williams
January 15, 2025

Brilliant service from survey to installation, all really helpful and knowledgeable, would highly recommend

F V
January 12, 2025

Tom and Michael were very polite and friendly. They have done an excellent job and anyone not knowing which company to use l would definitely Access4Lofts. They even took photos showing me the work. It all looks amazing, thank you so much.

Pauline Hinson
January 7, 2025

We were impressed with the professionalism and the care taken when carrying out the work in our home. We are delighted with the results and will definitely use the company again if we require more work!

Mollie Briggs
January 3, 2025

Michael arrived on time. Courteous and pleasent from the off. Explained how the new hatch and ladder would be installed. Following a question from myself. We agreed that a dust sheet wasn’t to be used as hard flooring and a potential slip hazard. Majority of the hatch was made outside creating no mess. Demonstrated use of ladder.

Graham Reeve Fiona Reeve
December 23, 2024

Excellent service, will be using them again for future loft space!!

Guy Varty
December 17, 2024

Excellent all-around service

Jonathan
December 11, 2024

Really polite, really efficient, great work

Jane Phillips
December 5, 2024

The work carried out was excellent and all mess was carefully cleared up then Michael took time to explain everything fully I think the service received was second to none thanks very much indeed

William Newman
November 22, 2024

Straightforward quotation. Work completed quickly at the agreed time with no mess. Polite service from Michael who explained how the ladder worked etc. Highly recommended!

Ian Todd
November 18, 2024

The quality of work is great. Showed up on time when promised and made the process easy. Thank you.

Ashley Clarke
November 14, 2024

Excellent product and service . Would definately recommend .

Stuart Poole
November 13, 2024

Excellent product and service . Would definately recommend .

Stuart Poole
November 8, 2024

Michael was very efficient, friendly and helpful as was Tom who surveyed the job initially. Excellent product. Neat job using existing loft opening and door cover.

Pamela Edwards
October 17, 2024

My first use of the steps felt very reassuring and stable, I find them much more comfortable than the ladder I had previously, the installation was very efficient and Lee the installer kept me inormed of his progress and some of the details of fitting which I found very interesting, the finished job looks very neat and tidy, operation is easy to use

Peter Davies
October 13, 2024

Michael did an excellent job. We were really pleased with his workmanship and professionalism. He is a very personable young man . The whole process from start to finish was very well executed. Thank you.

Graham Taylor
October 9, 2024

Great friendly and professional service from start to finish.

Thanks

Paul Seaton
October 8, 2024

Really pleased with your work, considering having more of my loft done now as it’s so perfect

Wendy Page
October 1, 2024

At the first point of contact which was online to register interest it was a simple process.

I received a call from the lovely Sam who’s been so helpful every step of the way.

Matt who came out to survey the job and what my needs and options were was friendly, helpful, what I like most was there was no hard sell. Contact throughout. The lovely guy that came to do the installation was friendly, happy and hardworking, a clean tidy job to finish. So far I’m impressed with this company and the way the customer is priority.

Keep up the great work and keep making more customers like me happy…

Kim Smyth
September 22, 2024

We were very pleased with all the work done in our loft and would recommend them

Valerie Wells
September 18, 2024

The fitter was amazing. Very nice bloke and did a great job.

Will Harris
September 2, 2024

Extremely impressed by the service provided by Access4Lofts, from the initial quotation visit to the completion of the work (loft insulation, boarding, ladder & hatch replacement). No mess, no fuss. Very happy, would recommend.

Andy
September 1, 2024

Both the product and the installation can be

considered as first class.

Gerry Smith
August 30, 2024

Both the product and the installation can be

considered as first class.

Gerry Smith
August 20, 2024

As always, the job done was to a very high professional standard. I am entirely pleased with it, indeed.

Awotona
August 15, 2024

Absolutely amazed with this company and how efficient they were from enquiry to completion. Both lads who came to my home were very respectful and polite. Outstanding work and very happy, thank you.

Emma Grimes
August 6, 2024

Very good service and the fitter was so good and explained everything we are very pleased with the job

Thank you

Marguerite Baggaley
August 6, 2024

Likeable, good humoured lads came to install a new loft hatch, loft ladder and extended flooring which has increased the area in which I can store things. A clothes rail added too. This was a nice touch. All good and I would recommend. Thanks again!

Thalia Alexander
July 17, 2024

Got to give these guys 5 stars,from the first call to them to the finished work they were professional,polite,know there product and how to install it.The fitters Tom and Michael were great lads explained everything and answered all my questions and literally cleaned and hoovered up any mess which wasn’t much anyway would highly recommend them.Thanks again Access 4 Lofts

Mark Perry
July 17, 2024

Excellent service from initial survey to completed work , Tom out fitter came across very well & worked hard from moment arrived till completion , On our experience would fully recommend Access 4 Lofts .

Stephen Chalk
July 9, 2024

Tom did our boarding of the loft this week. He was very polite and explained what work he would be doing. The work undertaken is amazing and has given us so much room. Tom also explained how he covered our stop taps for our shower but explained how to remove the tile to get to the stop taps should we need them. He even cleaned up after himself. Couldn’t fault the work

Darren Church
July 3, 2024

Great job on the loft boarding. Worked with us on finding the best side of the hatch to fit the ladder for ease of use & stowing. Communications very good through pricing & date planning.

If you need a contractor to sort your loft boarding problem … Look no further.

Mike P

Michael Percy
June 21, 2024

2 guys who did the boarding were excellent, great communication and would highly recommend. Thank you!

Katie Letts
June 12, 2024

We had Tom and Mike installing our loft they were very hard working very polite and skilful , We would definitely recommend your company great job done.

Derek Johnson
June 1, 2024

I am very very pleased with the service. Tom and Michel were very polite, helpful considerate, they knew their job they explained what they were going to do and carried it out with no mess or fuss. Two lovely lads.

I would not hesitate to recommend to friends.

I also found Matt very friendly from day 1 and Sam really helpful on the phone.

Well done!!

Elaine Wiggins
May 31, 2024

The lads turned up on time, and got straight to work. They protected my carpet by laying dust sheets and started straight away. They worked extremely hard to ensure no mess but cleaned up as they went along. We had to have a new hatch as ours was really small they enlarged the area to fit a new hatch and ladder. Again no mess we just need to touch up with a bit of paint but this is totally understandable, all in all I’m so grateful that after living here for 33 years we finally have a loft suitable for storage. I would highly recommend this company to anyone thinking of doing the same.

Carmelina Giordano
May 25, 2024

I am extremely pleased with the outcome of my loft renovation carried out by Access4Lofts. I want to specifically acknowledge Tim’s professionalism and expertise. The entire team displayed exceptional professionalism, expertise, attention to detail, and a commitment to delivering outstanding results. Tim consistently maintained a clean work area, minimizing disruptions, and completed the project on time as promised. Access4Lofts’ expertise and professionalism have exceeded my expectations, and I highly recommend their services. Thank you!

Cecilia Mercado
May 21, 2024

We are absolutely delighted with the work carried out. The fitters were so polite and professional and very helpful. The existing boards were taken up and taken away, insulation laid and new boards put down as well as a new hatch installed. I expected a lot of mess afterwards but it was left spotless. 30 years of home ownership has meant lots of company’s and workmen doing different jobs but this was one of the ones we’re most happy with and I wouldn’t hesitate to recommend.

Claire Beaton
May 19, 2024

First Class, Great service and really happy with the work completed.

Jon Matson- Higgins
May 16, 2024

Really pleased the job that was done. Loft boarding fitted to a great standard. Laid dust sheets down to keep the carpet clean. Tidied up after so everything was completely clean and tidy. Would definitely recommend.

Hazelden
May 14, 2024

From start to finish, complete professionals. The installers, Michael & Tom were amaxing! Excellent job that we are so happy with & they left our house cleaner than when they arrived! Would highly recommend Access4lofts to everyone. Cannot say enough about the whole experience, from contact & quote to the installation & transformation of our house. Thank you!!

Stephen Fryer
May 10, 2024

Excellent service, great quality and very professional

Martha Kelly
May 2, 2024

Mike was extremely pleasant. Worked hard, was very tidy. An asset to your company. We are extremely pleased with the work that was done. Would definitely recommend you to others.

Dave Stocker
April 30, 2024

We were very impressed with the service and product delivered by Access4Lofts. We would highly recommend them.

Katy Millar
April 28, 2024

Excellent service, great communication and I’m sure they left the house cleaner than when they arrived! 100% recommend.

Alex Clement-Limb
April 18, 2024

Excellent service from 1st phone call to completion of job, well explained by all concerned, and even communication when unfortunately the original date had to be re -scheduled, was excellent.

Would certainly recommend your company to other people.

David Wright
April 17, 2024

All round excellent service, very speedy,

Marion Watkins
April 12, 2024

Mark arrived exactly as planned, was very polite and friendly – hardworking and was great at the demo. He was really respectful of my house, and catered for my fur-babies !

Maggie Grey
April 10, 2024

Tom and Michael provided great customer service. Friendly and polite respectful of the area they worked in. They explained everything in a clear and concise manner from when the job started to explaining how to use the loft ladder. Excellent.

Teresa Clipston
April 6, 2024

Clean . Polite and very quick

Christopher Lines
March 28, 2024

Tom and Michael were very pleasant and professional, They arrived on time, tidied up after themselves once work was complete and gave us a demonstration on how to use the ladders safely. They done a fantastic job, they showed us the work they completed to make sure we were totally happy with what they done. We would definitely recommend Access 4 Lofts.

Ian Bennett
March 23, 2024

The service was brilliant from booking new loft ladder to having it installed, both men I had visit were professional and very informative. Work fast professional and clean up great . Would highly recommend this company, very professional all round.

Andrew Penman
PN Lofts Ltd trading as Access4Lofts Peterborough, C/O Accounts And Legal, 81 King Street, Manchester, Greater Manchester, M2 4AH.. Company Reg No. 11418477. VAT Reg No. 297862927 | E: peterborough@access4lofts.co.uk
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