What Our Customers Say

As a family run business, we rely heavily on feedback to give future customers the confidence to work with us.

Below you will see a selection of testimonials from our customers.

March 7, 2026

Highly professional – would recommend this service to anyone.

Reece King
March 7, 2026

Good quality work, clean, tidy and efficient. So pleased with the result we are arranging for additional work to be done.

Robert Furzer
March 2, 2026

Good efficient service. Turned up on time. No fuss.

Would recommend.

Val BROWN
March 2, 2026

The experience was excellent from start to finish. From my initial enquiry and booking the appointment with Vicky, to Glen visiting to draw up the plan and clearly explain everything beforehand, the process was seamless and professional throughout.

Jayden, the fitter, was outstanding. He arrived on time, worked efficiently, quietly, and very neatly. The entire job was completed in just one day, and I hardly knew he was there. He left everything spotless, and the finished result is excellent.

I’m delighted with the extra loft space, which I can now use safely and confidently. I would highly recommend this company – they are professional, efficient, and offer great value for money.

Paul Johnston
February 27, 2026

The service from the quoting process to installation was excellent.

The price for boarding our entire loft was very competitive.

Judith Annakie-Eriksen
February 25, 2026

Had a loft ladder fitted at my house, which I rent out to tenants. From what I hear, my tenants were very happy with the service. The loft ladder appears to be of a good standard. The overall price was satisfactory. It comes with a lifetime guarantee. Thank you for your efforts. Very Good.

Sarah Evans
February 18, 2026

From start to finish I was very pleased with the service. The works carried out was very good and went through all areas of work and made sure I was happy with the end works . Would recommend.

David Bowers
February 18, 2026

Jayden the fitter was very friendly,helpful and cleaned up at the end of the job. The whole process from quote to completion was smooth and relatively stress free.

Dawn Murphy
February 18, 2026

Very pleased with the works, loft in now fully insulated and Jaydon very kindly took photos for us so we didn’t have to climb into the loft to have a look.

Pam Screech
February 6, 2026

Jayden came and did our install and was extremely professional and did a great job. Would highly recommend.

Aidan Boxall
January 31, 2026

Very professional and very clean

Really will recommend to any one that asks

Wayne Bowen
January 29, 2026

Fantastic service and professionalism. Starting from the route right up to the last day of the fitting. Really great job . Would highly recommend

Stephen Pier
January 22, 2026

The original survey was very informative and the installation was done very neatly and professionally.

Rob Chesher
January 19, 2026

From start to finish the process was quick and easy. Glenn and Vickie were great with the arrangements and Liam did a wonderful job on the day. Who knew loft boards could be so exciting! I would definitely have the team back for further works.

Kate Guest
January 14, 2026

The service was for an additional layer of loft insulation and to fit loft lids over halogen lights. We would not have known the loft lids are important unless we had been told by Glen.

Leslie Lucas
January 10, 2026

The installer was pleasant and amicable over 2 day.

The installation was professionally completed with the loft transformed into a large storage area which is like another room.

Plenty of shelves safe boarding .Very pleased with everything as we wanted.

Alan Stockley Stockley
January 6, 2026

This is the third time we have used this company in the last 3 months and all work has been exceptional,

Would highly recommend this Company for Loft installation/ Hatch and ladders/

Larry Kilby
December 25, 2025

Excellent . No issues ,friendly and professional and good standard of work .

Very happy customer

Julie Jaye
December 21, 2025

Arrived exactly as agreed and got straight to work after giving me the run down of what was being done. Lovely man who was polite and respectful. Very clean job and I am very happy with the whole procedure. Demonstrated the workings before leaving with assurance that if I had any issues they were at the end of the phone. Would happily recommend Access4 lofts.

Lorraine Tower
December 16, 2025

Jaden and Liam worked very hard. We are extremely happy with the quality of the work. Even after the first day you wouldn’t have known they had been working in the loft all day.

Steven King
December 11, 2025

Very professional from start of the survey to completion of the job.

Punctual and on arrival started straight away . They cleaned up upon leaving .

Removed all access rubbish and took with them.

Would highly recommend this company and guys

Polite and well mannered lads .

Justine Kerr
December 11, 2025

Very professional from start of the survey to completion of the job.

Punctual and on arrival started straight away . They cleaned up upon leaving .

Removed all access rubbish and took with them.

Would highly recommend this company and guys

Polite and well mannered lads .

Justine Kerr
December 10, 2025

Glen was the most polite person who gave clear explanation of his work and exceeded my expectations- I would highly recommend this service – I am extremely satisfied and delighted with the finished product

Valerie Wood
December 10, 2025

Glen was the most polite person who gave clear explanation of his work and exceeded my expectations- I would highly recommend this service – I am extremely satisfied and delighted with the finished product

Valerie Wood
December 9, 2025

From when Glenn arrived to quote, we knew we had found the right company.

We were Very well informed from start to finish, always responsive to our emails,and the job from start to finish was fantastic. Arrived on time,did a brilliant job and left our home as clean as when he arrived.

Thank you . Highly recommend .

Christopher Bull-Betts
December 9, 2025

Arrived promptly and a very neat and tidy job.

Ran through the workings and I am very happy with the results.

Cathy Meredith
December 9, 2025

Excellent job, super tidy made sure everything was protected and a great end result. Money well spent!

Joanne Logan
December 8, 2025

The men were polite and well mannered. Arrived on time and worked solidly until the job was finished.

Very pleased with the overall finish.

Would recommend and use again!

Maria Osborn
December 7, 2025

Polite, professional and collaborative pre-sales process. Same with installation. Very satisfied with the outcome. Wouldnt hesitate to recommend.

Chris Sullivan
December 3, 2025

Really impressed with the whole process, friendly and knowledgeable team. Super happy with the work and left no mess. Would recommend to anyone and its given me so much extra much needed space! Thanks again

Iain Reid
November 19, 2025

Top-notch service from start to finish. Professional, knowledgeable and responsive to our requirements. Very customer focused. Recommended without hesitation.

Chris Sullivan
November 17, 2025

I wasn’t 100% sure what I was expecting TBH as the photo’s on the website don’t show clearly the kind of work I had requested (supply & fit breathable membrane to underside of rafters), but I was pleasantly surprised. Its a great alternative option to having the original roofing felt replaced, which in my case had deteriorated and would have cost in excess of £8000 to replace not to mention scaffolding costs. The fact that you have a lifetime guarantee as well is a definite attraction…they must be confident in the quality of their work which is great news.

Mark Sage
November 15, 2025

Very pleased with the installation of our loft ladder the work was carried out professionally and everything cleaned up we would recommend

Jocelyn Sullivan
November 7, 2025

Had my loft ladders refitted recently and I’m really pleased with the result. The work was done quickly, neatly, and to a very high standard. Everything feels solid and safe, and the fitter made sure the area was left spotless afterwards. Great communication throughout and a noticeable improvement from the old setup — highly recommended!

Louise Pearce
October 30, 2025

Great service. Very happy and would highly and fully recommend Access4lofts. Glen was very friendly and polite. Everything was explained so clearly and professionally.

Amanda Doyle
October 17, 2025

From the phone call to Access4Lofts which was answered promptly, advising me about the job, Glen is very professional in everything that he does. I would thoroughly recommend this firm as they are superb.

Andrea Carey
October 14, 2025

From start to finish the process of boarding our loft was efficient, easy and explained clearly. I’m very happy with the work that was done and the workmen were a delight.

Katie Hamilton
October 14, 2025

Nice and friendly guys, talked through options with a difficult loft layout. Prompt at responding. Very happy.

Sarah Darkin
October 8, 2025

Perfect job,arrived on time,got straight on with it,left it all clean and tidy.If i had another loft i’d call him again.

Ray Brown
October 1, 2025

Glen was extremely helpful and patient very pleased with my loft

Dawn Newland
September 22, 2025

A smooth and professional service from start to finish. Jayden was very respectful of our property and completed a high quality job in good time. We are very happy with the extra insulation and boarding the he installed in our loft. We highly recommend Access4Lofts as a company to do business with.

Jon Vigors
September 22, 2025

I’m really pleased. Glen was helpful and informative when he carried out the survey and Jayden was efficient and splotlessly tidy when he carried out the work. Quick responses via email and a really reasonable prices, so overall fantastic what’s not to like!

Siobhan Miller
September 22, 2025

Thorough, fast and efficient – from the first quote to product installation. Excellent!

Charlie Dean
September 15, 2025

From first visit to quote to booking to install and of course good price and great job I would highly recommend this firm.

Lance Daniels
September 15, 2025

A++ good price, installed well and cleaned up after completion, very good all round

Steve Scarlett
September 12, 2025

Proffesional service. The work was carried out efficiently and to a good standard. Glen and Jayden are super polite and get on with the job.

L C
August 30, 2025

One of the best professional services I have encountered in a long while. The most polite, considerate, respectful, friendly and totally professional workmen I have had the privilege to employ. The job was completed within 24 hours of my quote and I couldn’t have been more satisfied. I would thoroughly recommend this service!

Julie Kimmance
August 30, 2025

Excellent from first contact to completion. Very reasonably priced, prompt and professional

L V
August 29, 2025

The work carried out was excellent, Jayden was very polite, worked very hard and tidied up after him self. We would definitely recommend you to any looking to have work done to their loft.

Tony Mullane
August 19, 2025

Very efficient – worked quickly and cleanly. Super communication from start to end.

Jade Doherty
August 12, 2025

Excellent, Jayden was extremely tidy worker, and quick we had to stop him to have a coffee break. The temperature in the loft was 35 degrees and he finished in two days

Larry Kilby
August 10, 2025

Jayden did a fantastic job. I’m very happy

Dan Benton-Smith
August 6, 2025

Excellent service from start to finish. Glen was very informative and honest with his recommendations, I had no hesitation in accepting the quote. Jayden came and did the fitting of the loft boards, he was also excellent, very tidy and did a great job on the installation. I would highly recommend access4lofts Glen and Jayden. Thank you

Richard Govier
August 6, 2025

Very professional knowledgeable company . Worked hard and very tidy The price was reasonable Overall very pleased

Caroline Chapman
August 6, 2025

Really pleased with the service from Access4Lofts. They recently completed floor boarding in my loft, and the work was done efficiently and to a high standard. The team was professional, tidy, and respectful of my home. Highly recommend for anyone looking to make better use of their loft space!

Connor Morris
August 5, 2025

We are completely satisfied with how our loft look, couldn’t believe how much space we have now. Looking forward to get more done

Charmaine Finney
July 31, 2025

I’ve nothing but good things to say, the install was complete to exactly the agreed spec, our installer Jayden was great, professional at all times, arrived each day on time, kept us updated on progress, demonstrated how everything worked and cleaned up each night before he left. A thoroughly good job. I will be honestly be recommending Access4Loft to anyone who is looking to have their loft boarded out

Mark Philpot
July 26, 2025

Very happy with boarding in loft. Great service from start to finish.

Rebecca Day
July 24, 2025

Thank you Access4Lofts for a great service! Jayden was polite and friendly. He answered my many questions and kept me in the loop during the job. Jayden worked diligently and cleaned up after himself, leaving the area neat and tidy. I am happy with my boarded loft!

Ayesha Patel
July 21, 2025

Excellent job done by Jayden. Job wasn’t straight forward owing to restricted loft access but Jayden found a way to get the job done that fully met my expectations and more. Now have great loft space for storage.

Rob Wood
July 11, 2025

Excellent work, cleanliness and value

Would use again.

George Colmer
July 11, 2025

Incredibly happy with the work that was undertaken. Very professional and tidy. I will definitely be recommending.

Jake Smith
July 10, 2025

Great service, quick and very nice people, love my new loft hatch and ladder

Clean and tidy when finished

Julie Wiseman
July 9, 2025

Service was fantastic.

Installer was polite and very professional. Highly recommend

Wayne Ross
July 4, 2025

Jayden arrived on time and explained the whole fitting process, he was polite and treated myself and my home with respect.

He offered me several options of wooden edging for the hatch to which I followed his advice and chose his recommendation.

Once everything had been fitted we went through how everything worked.

All in all a very good experience from start to finish.

Andrew Fox
July 3, 2025

Jayden was great, even in 33 degree heat. We have written a full review. Thank you.

Ricky Smith
July 1, 2025

Amazing, very friendly and transparent from the get go.

Great value for money too

Ella Nolan
June 25, 2025

Was completed quickly and professionally, was advised of all options available and he was very thorough with going through everything with me

Would definately recommend and I will be coming back to you if I need more of the loft boarded

Jordan Lock
June 25, 2025

Jayden was helpful, polite and did a great job installing a new loft hatch, ladder and shelving for me

Korina Ralph
June 11, 2025

We recently had Jayden from Access4Lofts come to fit a new loft hatch and board up in the loft. He was absolutely fantastic from start to finish. The quality of his work was excellent – everything was done to a high standard and exactly as we wanted. He was professional, punctual, and very tidy throughout the whole job. We’re really pleased with the results and would highly recommend Jayden and Access4Lofts to anyone looking for reliable and skilled workmanship.

Emily Bacon
June 10, 2025

Great service and installation would highly recommend Glen and the team

Helen Ingram
June 3, 2025

We are very happy with both the work done and the efficient and professional service. Glen was very thorough at the preliminary visit for the quote and Jayden who did the job was polite, worked hard and did an excellent quality job with minimal inconvenience to us. We would have no hesitation in recommending your services. Thank you.

Cathy Curtis
May 31, 2025

Jaydon was very polite and professional, and would definately recommend them. We are really pleased with the results.

Joan Corrall
May 8, 2025

Glen installed loft boarding at our house. The booking process was simple, I didn’t have to wait long for the work to be carried out and I was provided with a very reasonable price upfront.

Glen was punctual, professional and tidy and completed the work within the planned time period. He was happy to answer any questions I had and even made some suggestions for some other work we were planning.

I would definitely recommend!

Daniel MacGregor
May 3, 2025

Glen came promptly to quote for the work, discussing what we would like, what it would look like and considering the best way to maximise space. Glen issued a quote within 24 hours with breakdown of costs and work to be completed and it was easy to book in a date. Glen sent a reminder day prior to works and arrived promptly, introducing himself again and began working. Glen installed a loft ladder, boarding and shelving. Glen was polite and pleasant throughout and demonstrated how we access the loft and we are very happy with the quality of his work. We would use Glen for any future loft work.

Taffy Wright
April 17, 2025

We have been in the house since new 39 years ago.

I new it needed upgrading and never had a EPC certificate before tried all the funding scams on the internet no good.

We saved up and found Access 4 lofts and Glen turned up explained everything and was a good price so we had the work carried out and was very pleased . I am registered Disabled but Glen just got on with the job and I was quite happy we the whole outcome.

Robert Roker
April 9, 2025

Glen was very friendly, respectful and a generally lovely person who worked with consideration and respect!

Michelle Patient
April 2, 2025

A disarming nature, coupled with the ability to reassure and proof positive outcomes. Thanks Glen!

Sanjay Patel
March 28, 2025

A very professional company, so pleased with the workmanship and service provided. If you are considering having your loft boarded out then I would throughly recommend this company. Excellent job.

Gary Thomas
March 19, 2025

The work was carried out efficiently and the workmanship is of a very high standard with very little inconvenience. We are completely satisfied and would highly recommend Glen.

Marie Sutton
March 16, 2025

Glen attended my site early to survey and did a quite which l found competitive and appropriately priced. Installation was arranged and completed efficiently. I was happy with both the product installed and the level of service provided. Highly recommend the business!

Henry Hamber
March 13, 2025

I found the Company very efficient, tidy and respectful of my property I would definitely recommend

Kim Beech
March 7, 2025

Excellent helpful service and explanation of how to use the ladder installation.

Our first operation of the ladder yesterday was easy and successful

Would definitely recommend Glen and the company

Anthony Skingsley
March 7, 2025

I’m so pleased with Glen.

He was polite, friendly and professional.

He was on time, worked continuously and only stopped for a quick lunch.

He tidied and cleaned up at the end of each day.

He gave a full demonstration of how to safely open the new loft hatch and get the new ladder down and how to put them both away.

The loft boarding itself is beautifully done.

Amazing job Glen I’ll happily recommend you to anyone thinking of getting their loft boarded.

5 stars aren’t enough

Chantel Benefield
February 19, 2025

Glen gave a detailed estimate which i was happy with, he carried out the work very professionally.

Very pleased with the job

Barnikel Robert
February 15, 2025

Really good, and really kind people through start to finish! Getting my floor boards done next once iv saved some money 🙂

Charlene Pannell
February 12, 2025

Great service, provided exactly what we talked about, really happy with the quality and made such a difference to our loft space.

Thomas Doherty
February 2, 2025

I was impressed by the level of professionalism and knowledge provided by the person installing the loft ladder. They were friendly and we were happy with the end product. The loft ladder was installed with good quality in mind and easy to arrange.

D L
January 26, 2025

Excellent service. Very pleased with the loft ladder and aperture fixtures. Glen arrived on time, work carried out was outstanding and everything tidied away, Couldn’t fault a thing, over and above expectations.

Carole Mills
January 24, 2025

Good advice given with work carried out efficiently and professionally.

Alan Bliss
January 18, 2025

Excellent service, couldn’t recommend more. Glen was tidy and punctual and the end result looks great! Answered all of our questions and gave great advice too regarding any ventilation and damp queries

Sarah Smart
January 16, 2025

Glen did a super job, very happy with the service and professional installation. I would gladly recommend access4lofts to my family and friends.

Richard Alderson
January 8, 2025

Very happy with service from start to finish. Would recommend.

Carol Abrahams Abrahams
January 8, 2025

Glen enlarged and replaced my loft hatch and fitted a telescopic loft ladder. He was respectful, polite, honest and put me at ease from the first survey. On the day of the work taking place he arrived at the time stated and was very professional. I am so happy with the outcome, with how clean he left the area and with how thorough he was at demonstrating the new hatch and ladders. He made sure I wasn’t left with any unanswered questions. I am extremely happy with the standard of the work and I would highly recommend Glen to anyone needing loft work

Christie Van-Looy
December 19, 2024

Great job no problems glen a great guy I would recommend him

David Bradshaw
December 19, 2024

From start to finish, on time polite and tidy, made sure I understood everything that was happening.

Jan Grainger
December 15, 2024

Would recommend this company…best in the area..Glen make it very easy for us..

Showket Dip
December 13, 2024

An effortless installation – exactly what we wanted and needed. Installation was not intrusive in any way – it was seamless. The finished product is of a high standard. Really really pleased with the work from first enquiry to finished article. Thank you.

Heather Heighington
December 10, 2024

Work carried out to an excellent level.

Very pleased with end result.

Glen listened to my needs and made suggestions about best utilising my space but was not pushy in any way.

Thank you for your hard work would highly recommend

Tony Davies
November 22, 2024

Glen was very polite, conscientious and knowledgeable in relation to what our requirements were. From the initial site visit, to the installation, I felt very comfortable and confident that we had chosen the right person to carry out the work.

I would have absolutely no hesitation in recommending Glen’s services to others that want to convert that empty space in their loft to something more usable.

Glen was considerate, clean and more importantly, a very nice person.

I am over the moon with the standard and quality of the work undertaken and the price was very competitive in regards to value for money.

Luke Lane
Elevated Lofts Ltd trading as Access4Lofts Southend on sea C/O Accounts And Legal 81 King Street, Manchester, Greater Manchester,M2 4AH. Company Reg No. 15424768. VAT Reg No. 458884919 | E: southendonsea@access4lofts.co.uk
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