What Our Customers Say

As a family run business, we rely heavily on feedback to give future customers the confidence to work with us.

Below you will see a selection of testimonials from our customers.

February 5, 2026

I can’t fault the service or the products. The team arrived in good time, set to work straight away and were finished before teatime. I’m very pleased with the result, and the improved access to the loft space that I now have. Great work!

Steve Pollington
February 3, 2026

Andy was friendly,

Courteous and professional.

Andy Sanguigni
January 29, 2026

Chris and colleague came and installed 2 veluxes they were very polite and efficient and the work carried out was of a very high quality. Highly recommended

Charlotte Redgewell
January 28, 2026

Russell and Jez were excellent. I was very impressed with their customer service and the standard of the work. It was a complex double loft to complete and Russell took great care to ensure to adapt the boards and I understood the options so I was totally happy with the work.

Thank you to both of them . The work was completed to a very high standard and were very tidy.

I would highly recommend to friends and family . Thank you Russell and Jez.

Amanda Holmes
January 28, 2026

Your man Michael turned up on time, this is important to me, he spoke to me about my preferences within the scope of the job. He completed the job quickly and to a high standard, and totally cleaned up afterwards. What’s not to like. Price was very reasonable to boot.

Chris Iontton
January 22, 2026

Prompt quotation and appointment for work made. Chris our installation technician was polite and really cheerful chappy who explained work to be carried out and swiftly got on with his work . I’m sure he must have had rubber hammers as the noise was so minimal. The work carried out was top knotch. All old Debra was removed and work area spotless.

Robert Catchpool
January 19, 2026

Absolutely delighted with the end product and the company is so efficient from initial visit to the finish product

The cost was also very competitive and the operative was very professional

I would recommend them to anyone, in fact I have and are now doing a few neighbors loft

Phil Curle
January 16, 2026

Met with Andy and later Ash to assist, very polite and helpful, the dust sheets laid out and the whole loft area was completed in 2 hours. Brilliant job. Thanks guys.

Alan Parlour
January 14, 2026

Absolutely delighted with the end product and the company is so efficient from initial visit to the finish product

The cost was also very competitive and the operative was very professional

I would recommend them to anyone, in fact I have and are now doing a few neighbors loft

Phil Curle
January 13, 2026

Really happy with the work carried out. Russell did a great job. Highly recommended!

Andy Ellis
January 8, 2026

Andy was really friendly and easy to talk to! I was expecting him around 1pm but actually called to say he’d be early and was it alright to come now, which was great!

He was professional and in my opinion completed the job really quickly.

I’d be very happy to get you guys back to add to the boarding and install a ladder as and when we are ready.

Thanks so much!

Emma Philpot
January 7, 2026

Fitter arrived early on a freezing day and was friendly and ready for the job.Prepped up well with covers,did the work quietly,quickly and efficiently and Henry hoovered up 100%.

would recommend to anyone.

philip Scordis
December 31, 2025

An excellent service . I would not hesitate to recommend this company.

Alan Platt
December 31, 2025

Outstanding Work & Integrity – Above & Beyond on Christmas Eve!

Rating: ⭐⭐⭐⭐⭐

We recently hired Access4Lofts for a major loft transformation, and our experience was exceptional from start to finish. The project included full loft boarding, laying new insulation, installing a new light and ladder, and fitting a custom-made loft hatch and door.

The work was carried out over two days in December by Ashley, who was ably assisted by Andy and Dan on the first day. Their skill and efficiency were matched only by their professionalism and friendliness. The finished job is impeccable – everything is robust, neat and completed to a very high standard.

What truly sets this company apart, however, is their honesty and commitment to putting things right. There was a mix-up with the initial quote (the hatch and insulation, had been accidentally omitted). Instead of making it a problem, Ashley and the team managed the situation flawlessly. Ashley returned on the morning of Christmas Eve to install the custom loft hatch and door, ensuring the job was finished perfectly.

Choosing a tradesperson can be uncertain, but with Access4Lofts you get a great combination: top-tier workmanship, communication, and a team that genuinely cares about their customer’s satisfaction. They turned a potential headache into a seamless, positive experience.

I would not hesitate to recommend them to anyone. A great service from a brilliant local company.

Highest possible recommendation.

Dean Weston
December 31, 2025

Very professional from my first phone call to the end result

Michael Jones
December 26, 2025

Very friendly, professional and efficient from first contact to completion of the job.

Peter Watt
December 20, 2025

Final completion of loft boarding now completed by Michael Access4lofts

Another member of the team and up to

Their usual high standard very professional and clean excellent job

Brian McCarthy
December 19, 2025

Very satisfied with work done, friendly, helpful & professional.

GLENN Sibbons
December 19, 2025

Brilliant company, very professional.

Completed the job quickly and tidied up after themselves – i think my hall was cleaner after they left!

Would highly recommend

Louise Edwards
December 10, 2025

We are absolutely delighted with work and the finished product. It took just over half a day to complete, and apart from the loft hatch you’d never know anyone had been there. I can’t recommend Acces4lofts highly enough.

Kreon Quince
December 10, 2025

We are absolutely delighted with work and the finished product. It took just over half a day to complete, and apart from the loft hatch you’d never know anyone had been there. I can’t recommend Acces4lofts highly enough.

Kreon Quince
December 9, 2025

Just had another installation by Acess4lofts. Ashley which was excellent and completed to their usual high standard and would have no hesitation in recommending

BRIAN McCarthy
December 9, 2025

I’m a difficult man to impress but I was entirely satisfied with the end product

Dan worked hard all day was super polite, arrived on time and went about his work with precision.

The process of enquiry through survey and finally installation was seem less.

Thank you, especially Dan.

Chris Newton
December 9, 2025

From time of doing my quote to fitting my loft was 1 week. I would highly recommend them service was fantastic, the guy that fitted it was very helpful his work was clean and tidy.

Barbara Crouchman
December 9, 2025

Excellent work carried out, would definitely recommend the company.

Marjorie Wrate
December 9, 2025

The service we received was amazing. From the survey to the completion of the work everything was first class

Ewan MacGregor
December 8, 2025

First class job.no mess everything done to a high standard.very pleased,would recommend them to anyone.

Paul Wichelow
December 6, 2025

Russell and Andy were very polite and professional.wasted no time in getting on with the loft.Once work was done showed me how to operate the loft ladder and showed me the finished loft.Brilliant job .Would recommend the company.

Tony Pearce
December 3, 2025

Professional, reliable. Work carried out exactly as quoted, all options explained at the time of quote . Excellent value for money and loft space looks tidy and more serviceable . Both Rus and Andy worked well as a team getting the job done in less than a day

Anne Martin
December 3, 2025

Michael did a fantastic job, arrived on time and just got on with the job. When finished he gave me an instructional tour and cleaned up everything before leaving. Would definitely recommend Access4lofts

Lin Reynolds
December 2, 2025

Very polite. Genuine nice people. The quote was very competitive. The work was of high quality. Zero mess afterwards. Very quick and hard working. I now have a very usable loft space with a great hatch, pull down ladder and a light to see it by. A fantastic company.

David Guest
November 19, 2025

Dan was spot on, punctual, polite, clean and professional. A credit to your work force.

Tony Stevens
November 14, 2025

Excellent company. Des came round quickly to assess the loft space, give a quote and get me booked in. He answered all my queries promptly and professionally. Michael arrive promptly on the day, was very friendly and professional and cracked on and got the loft boarded very quickly. It’s been done very professionally with extra supports to distribute load. Highly recommended!

Alex Blencoe
November 7, 2025

Excellent work by Mike who was very efficient and a very clean tidy worker.

Christine Brown
November 5, 2025

Des arrived to quote at short notice, produced detailed quote to my approval and installed within a few weeks. Russell arrived for installation and went through whats and hows with me. He was tidy, understanding of the needs and worked well. I was shown the finished install and left by mid afternoon. I had a few updates and help from the customer service team who were a very good support team. I would definitely recommend to anyone looking for loft access and associated works.

Graham Lamb
October 31, 2025

The installer was polite, friendly and gave good advice as to how the ladder worked. He also was able to save us some money on the amount of insulation we needed which was an added bonus.

Jamie Whiteside
October 30, 2025

Russell did a fantastic job, really pleased with our new loft.

Lucy Kitson
October 24, 2025

Thank you for an excellent service

Nicole Noack
October 22, 2025

Brilliant service from start to finish.

Russell was professional throughout all work carried out as explained and to a high standard.

C R
October 21, 2025

First class job – very happy with the service and quality of the work. Ashley who came to do the work was friendly, approachable and I would thoroughly recommend Access4Lofts to anyone who needs some work done in their loft.

Matt Crowley
October 14, 2025

Excellent service, very professional. I would definitely recommend

Jellyna Moore
October 8, 2025

Used this company to board our garage loft space , fit racking , fit new ladder & hatch Exceptional service from start to finish

Thorough survey / discussion & good advice before quotation was prepared giving some very good suggestions, but always listening to our requirements. Communication before installation of garage loft boards / racking / new hatch & ladder was excellent , replied promptly to our pre-install questions

Arrived on time & on the date given to carry out work . All completed in the 1 day timeframe as per quotation

Chris & Harry were extremely polite , respected our property & advised on progress & ensured that they were carrying out the job to our expectations… could not fault these guys !

Overall I cannot fault Access4Lofts & would have no hesitation in using them again or recommending them to friends & family & anyone else who asked

100% recommend this company

Thanks guys !

Andrew Ratliff
October 5, 2025

Great service from initial website site enquiry to fitting

Karen Staines
October 3, 2025

Ashley arrived on time and worked hard. He demonstrated a professional approach throughout his visit and was polite and approachable. He explained how to use the equipment safely and showed me the complete installation to ensure I was happy with the result. He also left the site clean and tidy. In my opinion, he is a tangible asset to the company. I will definitely recommend Access4Lofts in the future and have already mentioned them to friends.

Kris Chafer
September 30, 2025

Clean, tidy thorough and prompt. Friendly service and a good job well done. I will definitely be recommending

M H
September 20, 2025

A very professional service that I would recommend. Only small criticism would be that I asked for a touch latch locking system and the pole provided to pull down the ladder and close the hatch had a flat smooth end to push hatch closed which is liable to slip. Chris suggested I fit a buffer to the end which I feel shouold have been supplied as part of the installation.

A S
September 20, 2025

The whole job went through ok thanks dm

Donald Morris
September 16, 2025

Andy was absolutely brilliant, efficient, clean and tidy. He’s a really friendly member of your team. The work is excellent and has really made the most of our small space.

jon andrews
September 11, 2025

Michael was amazing. Thank you the loft space is great and we can store our life belongings

Sam Todd
September 11, 2025

Andy was efficient, courteous, very professional and couldn’t have done anything more for us. With great patience he showed us how to lower and raise the ladder…and the shelving he fitted has transformed our loft.

R L
September 3, 2025

I’m very pleased with the work in my loft it looks lovely Ashley was very pleasant kept me up to date with what he was doing at different stages. He was very clean and tidy I’ve shown my neighbour and he was impressed and may get his done too

Would recommend this company to anyone

Many thanks. J. King

Joni King
August 31, 2025

The work was undertaken exactly as planned. Very pleased with the results.

Dianne McLoughlin
August 21, 2025

Very clean workmanship. The final job looks neat and tidy.

Peter Edwards
August 20, 2025

Very quick installation to a good standard, I would recommend them

Maria Miller
August 15, 2025

Friendly and professional service explained how the ladders worked.

Steven Parkin
August 15, 2025

Ashley did an excellent job in enlarging the loft hatch and installing a more substantial ladder. Punctual and polite, working in extremely hot, tight conditions, he left the place immaculate. Our loft space is now much more accessible.

Cath Pountney
August 8, 2025

aging the loft easily accessible and boarded so that I can store my ‘stuff’ much more effectively has made a big difference. Andy was excellent – prompt, polite and a very tidy worker who left the place immaculate. Thank you.

Cath Pountney
August 6, 2025

Andy dis a great job, phoned and asked if he coukd come a bit earlier (yes of course), was very tidy apart from the drilling didn’t know he was there.

Great service, great price whould highly recommend.

Neil Black
July 31, 2025

Ashley came and fitted a larger loft hatch and a ladder , the service I received was outstanding, all communication was very quick and efficient. Ashley went through the workings very clearly and was friendly . The work was carried out to a high standard. I would recommend access4loft.

Maria Swan
July 27, 2025

Really pleased with our new loft ladder and boarding. Survey was booked in quickly and was helpful and explained our options. Fitting was booked soon after on a date that suited us and was completely quickly and professionally on the day.

Annabelle Davies
July 26, 2025

Very professional, great service, I would highly recommend

Valerie Elliott
July 24, 2025

Russell did fantastic from the start to finish,The process was easy with no hassle, recommended what I needed and install was great Highly recommend you guys. Great Job

Adam Harris
July 20, 2025

Russell was great start to finish did a lovely job. Very informative and worked clean and tidy. Very happy

Katie May-Erskine
July 17, 2025

Russel was brilliant, carried out the work efficiently

John Barrett
July 17, 2025

The young man, Chris, was very friendly and efficient. An extremely good worker. I have no complaints.

Thankyou

Marion Wells
July 11, 2025

I was extremely impressed with the service. You were professional, reliable, and kept me informed throughout the entire process. The quality of the work was excellent, with great attention to detail, and everything was left clean and tidy afterwards. I genuinely can’t fault anything and would happily recommend you to friends and family.

Siraj Salim
July 8, 2025

Professional, friendly and great standard of work. We are very pleased

David paige
July 3, 2025

Very professional and friendly approach.

Abdul Nadim Nadim
July 2, 2025

Professional friendly efficient service. We are very pleased with our loft ladder instalation and boarding . And would highly recommend.

John Glover
June 18, 2025

Prompt pleasant efficient helpful

Suzanne Woods
June 11, 2025

Excellent from start to finish.

Dave Howard
May 30, 2025

The whole process was very efficient and we are very pleased with the finished work, everything was left clean and tidy, we would recommend without hesitation.

Steven Howarth
May 30, 2025

Really impressed with the quality of the installation, Russell did a great job, polite and professional. Definitely recommend Access 4lofts. Well done.

Dean Sheldrake
May 22, 2025

Russel was very professional with both the survey and the fitting of my loft boards and ladder. He completed the work in good time and demonstrated the access before he left. I would thoroughly recommend the company.

Jo Gadsby
May 7, 2025

Brandon done a good job

Jade Mercer
May 2, 2025

I strongly recommend this company to anyone who needs some work for their loft.

I got the loft boarding done and the loft looks very nice and nit. The guy was very polite and explained everything to me. My loft is all done now and I am very happy with the results.

Thank you very much!

Maria Carter
May 2, 2025

Brandon arrived on time and did a great job, throughly tidying up afterwards as well as walking us through how to use the products. Would highly recommend to anyone.

Daniel Shedd
April 27, 2025

I thought Ashley was very professional. He made an effort to keep the place clean and explained how it all worked clearly

Mark Evans
April 19, 2025

I strongly recommend this company to anyone who needs some work for their loft.

They guys did a lovely job. I am satisfied with the job.

Maria Carter
April 17, 2025

Really excellent service. First visit through to the completion of the work.

Ashley was excellent and really, really helpful and respectful of my house and cleaning up after the work.

Cannot recommend highly enough.

Steve Mannix
April 17, 2025

Ashley and Phil arrived on time and were professional and considerate whilst in our home, they explained what they planned to do and how they would do it. They took the time to protect the area that they were working in with protective sheet. I would definitely recommend their services.

George Norman
April 4, 2025

Very polite and friendly service. Kept me informed throughout and reasonably priced. Would definitely recommend.

Jo Collins
March 31, 2025

Russell arrived on time was friendly and efficient. The work was provided to a high quality and I’m delighted to have picked such a good company to board my loft.

Jason Clark
March 26, 2025

Brilliant service, very professional, could not ask for any better. Very pleased with the new loft space and storage now available.

Paul Cudmore
March 8, 2025

Great service from start to end.

Tom Smith
February 25, 2025

Fantastic, very professional and cleaned up afterwards

Christine Bell
February 20, 2025

Russell is a very pleasant young man and he completed the work very efficiently. The only improvement feedback i have is the hatch surround which was stapled into the wood seems a bit flimsy and rushed. Other than that the boarding, ladder and light were installed very well

John Sorby
February 12, 2025

Russell was very efficient and quick in surveying our loft, and then Chris was very good and worked so quickly to sort it all out for us.

Mrs Natalie Allen
February 11, 2025

Brandon was very professional, friendly and really efficient. He completed the job to a high standard and showed me how it all worked before leaving. He cleaned up after himself and I couldn’t fault him. 5 stars from me

Carol Platt
February 4, 2025

Excellent experience with Access 4 Lofts.

Russell was great guy and done the job properly and perfectly.

Fouzia Masood
January 31, 2025

Russell and Phil did an excellent job. Thank you. Prompt, quick, courteous and efficient

Richard Flower
January 30, 2025

Excellent service from start to finish.

Andrew Taylor
January 29, 2025

Russel and Ashley did a fabulous job for us .The company were a pleasure to deal with and we wouldn’t fail to recommend most highly .

Darryl Jeffrey
January 26, 2025

100% recommend – excellent workmanship, very clean and tidy. Good communication.

Victoria Challis
January 23, 2025

Fast quote, and survey

Quick instillation

Very happy good value for money

Lee Clifton
January 22, 2025

Incredibly happy with the results. The fitter Jayden was very polite and explained everything very well. The job was left so clean it was as if nothing had done. 10/10 have recommend to others and will do so in the future 🙂

Tom Collins
January 16, 2025

Work was carried out very professionally, and Russell and Shane were courteous and took care to ensure we were satisfied with what they’d done.

We’d highly recommend Access4Lofts

Heather Purdey
January 15, 2025

Shane was a good worker, excellent job, tidied up after him and treated my home with respect, again another great job from your company

Carole Wright
January 5, 2025

Turned up on time, introduced himself & explained every step that was going to happen & looked at ways to maximise the space & the best place to put the ladder.

bell
December 23, 2024

Efficient from start to finish, very helpful and demonstrated the finished product for us. Everything was left clean and tidy, even the loft hatch was painted on the new wood.

Steven Howarth
DM Lofts Limited, trading as Access4Lofts Colchester, C/O Accounts And Legal 81 King Street, Manchester, Greater Manchester,M2 4AH. Company Reg No. 12856684. VAT Reg No. 356920284 | E: colchester@access4lofts.co.uk
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