What Our Customers Say

As a family run business, we rely heavily on feedback to give future customers the confidence to work with us.

Below you will see a selection of testimonials from our customers.

January 28, 2026

Arrived on time. Very pleasant and friendly. Did a very thorough job and cleaned everywhere once finished. They even vacuumed my stairs. Excellent job and very pleased with my loft. Would definitely recommend.

Paula Van
January 23, 2026

Lads were polite and worked efficiently. Any queries and issues were dealt with immediately without fuss

Nick Fletcher
January 20, 2026

You guys live upto what you say and we are delighted with the job you did the only let down was you didn’t have all the parts to finish the job On the Day to save you returning after the weekend but we appreciate your hard work and most of all the price was really good

Gary Frew
January 20, 2026

Absolutely superb customer service throughout, from provision of the quote, the booking process and then the carrying out of the work. Polite, respectful workers who took the time to fully explain how to operate the hatch and ladder. I would have no hesitation in recommending this company.

Margaret Ollivier
January 15, 2026

The workmen that turned up worked diligently and efficiently finishing the job in an amazingly short time. The speed did not affect the quality of craftsmanship or products.

They completed the task and left the property in an immaculate condition, apart from the new loft hatch you could not tell if they had been.

Both workmen were clean and well presented, very courteous and obliging me with their answers to my many questions.

Would recommend this company to anyone.

Maurice Maynard
January 13, 2026

Great service. Polite, friendly and respectful. Job done quickly and cleaned up after. Loft looks excellent and just what I needed.

Patricia Guy
January 8, 2026

The team are great ,very friendly and professional. Work done smoothly and efficiently from getting a quote, getting booked in and got the work done earlier than expected. Wonderful experience. Would recommend .

Donna Sullivan
January 6, 2026

Although a little later than contracted the worker was efficient, cleaning after himself and doing a good job thank you xxx

Denise Wise
December 30, 2025

The majority of the work was carried out by Morgan and two other lads, who were on time, extremely professional and clearly took pride in and enjoyed their work.

The final touches were completed by Josh who was equally as good.

All those involved were a credit to themselves and the company and I wouldn’t hesitate to recommend them.

Morgan Josh Roberts
December 14, 2025

Great service from the lads. Quality service extremely happy with the work carried out highly recommend them to anyone

Ross Brady
December 14, 2025

Great service from the lads. Quality service extremely happy with the work carried out highly recommend them to anyone

Ross Brady
December 9, 2025

Great service from Josh and his team. My loft boarding was installed by Matthew and the result was exactly what I wanted. Afterwards, when I asked about a minor adjustment to the installation, Josh arranged to sort it the next day. Great customer service, quality product and efficient delivery plus value for money

Gary Wells
December 9, 2025

Great service from Josh and his team. My loft boarding was installed by Matthew and the result was exactly what I wanted. Afterwards, when I asked about a minor adjustment to the installation, Josh arranged to sort it the next day. Great customer service, quality product and efficient delivery plus value for money

Gary Wells
December 9, 2025

Worked quickly to a high standard Would recommend without hesitation.

S.C
December 9, 2025

Work completed to a very high standard and options explained on survey. Installers very polite and very tidy. Very pleased with job and price.

Susan Hunt
December 9, 2025

Jordan was very courteous and friendly. Worked very well.

john Tarbuck
December 9, 2025

I was very impressed by the professionalism of the 2 fitters. They were friendly and just got on with the job. It was a ‘no-fuss’ attitude by the fitters. ….Can I also mention the telephone rep(s) (possibly 2 Females – Name?) who I conversed with. Either she or they, were very helpful, friendly and explained the process clearly to me…….I can state that I am very satisfied with the completed work and would have no hesitation in recommending ‘Access 4 Lofts’ to my friends or family………………Yours, Eddie McGowan.

Edward McGowan
December 6, 2025

Josh and Jordan did an amazing job, they were really friendly and took great care when doing the work. I really appreciated them showing me how the products I got worked and I would recommend them to anyone.

Paul Littlefair
November 14, 2025

Thank you so much for the excellent service. We are absolutely delighted with the work.The three men and the electrian were very polite and helpful and I would certainly recommend your company. Thank you

Maureen Groves
November 5, 2025

excellent service

Alan Bonner
October 24, 2025

The guys who came to fit the loft boarding were really friendly and professional. They completed the job quickly but also to a really good standard. We were really impressed.

David Lowrie
October 15, 2025

Morgan very professional explaining everything excellent customer service ‘ thank you josh also. definitely recommend your company for your quality work ‘ thanks again Simon & Wendy ‘

Simon Files
October 14, 2025

Morgan very professional explaining everything excellent customer service ‘ thank you josh also. definitely recommend your company for your quality work ‘ thanks again Simon & Wendy ‘

Simon Files
October 5, 2025

First class service and product

Joseph Garnett
October 3, 2025

Josh and James were efficient proficient and friendly. The work was brilliant. Access4Lofts do exactly what it says on the van!

Dave Morgan
September 28, 2025

I would just like to say the 2 lads who completed the work were so lovely and very professional. The work was completed faster than I thought it would be and left everything as they found it. Thank You!

J M
September 25, 2025

Flawless service from start to finish. Delighted with the end result and can’t believe how much loft storage space I have. The added bonus of proper insulation. I would recommend this company and I feel it’s money well spent.

Tracey Cain
September 21, 2025

A great company to deal with . Good communications from the start . Clear programme of work . Arrived on time and completed very quickly . Tidy workers who were pleasant and cleaned up after finishing the job . Would highly recommend this local company .

Janet Davies
August 30, 2025

Morgan was highly professional, friendly and a credit to the company.

We were previously informed that the work would be completed in half a day and this was met with time to spare!

We are very pleased with the quality of the work and have recommended Access4lofts to a number of our friends.

Thanks again.

Jez Scott
August 27, 2025

Brilliant job. Arrived on time, worked continuously apart from a brief stop for lunch and a cuppa. Workmanship great. Explained what he’d done. Only problem I have is hard to contact on the phone. I’m trying to pay them! Seriously, can’t go wrong with this firm. Thanks all of you.

You can use my first name only in your marketing.( Wasn’t an option for that so I had to say no. )

J D
August 22, 2025

From demo video to job completion you guys were truly excellent. It was clear from the off you knew what you were doing, and how to do it in someone’s own home, with minimal disruption, and great courtesy. Price was very fair, too, with no risk of surprise surcharges.

We are already recommending you to our friends and family. Thank you for making a big improvement to our home, at little cost in terms of cash outlay, and no hassle. Nice one.

Christine Moffatt
August 12, 2025

Thank you so much to Josh who did the survey, and Joe and James who did the fitting.

They were so professional and kept us informed throughout.

I would recommend this company 100%. and have already done so to family and friends.

Irene Bush
August 10, 2025

Lads were early, polite, introduced themselves, prepared stairs and landing, showed me how to use. Excellent, highly recommend!

Karen Williamson
August 5, 2025

Morgan and Jack were two really helpful, customer friendly people. Nothing seemed too much trouble.

I was so happy because they protected my carpets and cleaned up after themselves. I would highly recommend them. I’ve already recommended them to my niece and her husband as testimony to their work. And as promised the work was carried out in a day. Thank you JB Lofts.

Lynn Stopforth
August 5, 2025

They turned up on time, friendly, worked very clean and happy with the work carried out, would 100% reccomend

Michael Mccann
August 2, 2025

I really panicked after purchasing a house with no existing loft hatch. After being let down by several loft companies, I contacted Josh at access 4 lofts, who came out and provided a very reasonable quote. The work was carried out a couple of weeks later. All the work was carried out to a high standard and not a scrap of dirt or mess was left behind. I couldn’t fault the services at all and I wouldn’t hesitate in recommending this wonderful company to all my friends and family.

Thea Sayed
July 15, 2025

Thank you so much for getting the job done quickly. We’ve thought about having it properly boarded for years but never got round to arranging somebody to do it. Now we can access the loft safely and everything feels so much more organised!

Brooklyn Perkins
July 15, 2025

Great service, very nice installers.Good clean job.

Carl Brand
July 15, 2025

Excellent workmanship

Very efficient

Would recommend you to others

Geoff Gill
July 10, 2025

Hassle free job completed to a very high standard. Thank you

Laura Smith
July 10, 2025

Brilliant service start to finish

Hajnalka Jakab
July 9, 2025

The 2 young gentlemen that arrived were polite, courteous and professional. A credit to the company. They completed an excellent job and showed me how to use the loft ladder, tiding up after themselves before they left. I would highly recommend them.

Rachael Maxwell
July 1, 2025

A very good job overall.The fitters were friendly and well mannered, cleaning up as they went.Thank you guys.

Frank Corke
June 27, 2025

A very good job overall.The fitters were friendly and well mannered, cleaning up as they went.Thank you guys.

Frank Corke
June 26, 2025

The work was excellent and very tidy.

David Birkett
June 21, 2025

Fantastic job done by the boys especially under very difficult conditions in the heat.

Very polite and professional.

Gave clear instructions to use new ladder.

Cleaned up and took all rubbish away.

Would definitely recommend your company to others.

Sue Hughes
June 16, 2025

Lads were brilliant, really polite and got stuck in, was really impressed with the time it took which was far less that I originally thought it would take, would definitely recommend.

Mike Taylor
June 14, 2025

Two pleasant young men turned up on time, they started the work and did not stop. They were respectful of my property & did a brilliant job. I’m so pleased with my new loft space, well worth what I paid!

Thank you

Ann Russell
June 12, 2025

Great service, fast , good quality , great communication and no mess

Clare Shaw
May 20, 2025

Morgan was polite and a good worker and he really enjoyed the bacon butty i made him great work

Michael Keating
May 18, 2025

First class professional service,would recommend there workmanship

Derek White
May 4, 2025

What a great lad

Stephen Maloney
April 25, 2025

Had my loft done yesterday and I’m so happy with it. Lad was lovely and completed it all in a day! Highly recommend.

Leanne Murphy
April 16, 2025

From receiving the quotation following the survey. The whole operation from quotation,

arriving, installation and demontration were professional in every department.

We would be happy to endorse our satisfaction to any potential customer who is reluctant to carry on with the project.

Keith & Nicky Mitchell

Keith Mitchell
April 16, 2025

Satisfied with the job they have done installing loft ladders and boarding the loft out very clean doing the job and after would highly recommend this company

Linda Leadbetter
April 15, 2025

Great job. Very professional and very polite/respectful. A good job well done and work carried out soon after quotation made and accepted.

Alan Hilton
April 10, 2025

The service was brilliant .explained every thing before he started.hoverd all up after he finished.even brushed up out side.and explained how to use the ladder. I would recommend you to any one brilliant.

Lily Davies
April 8, 2025

Mega impressed! Morgan was very polite and professional. Recommended to a friend who has booked in with you as well! Thanks again

Ruby Taylor
March 29, 2025

Morgan was a credit to the profession, curtious, hard working and fully explained everything in relation to the ladder access and it’s use. Made up with the finished job and would definitely recommend the guys to other people

Terry Rigby
March 28, 2025

Employed Access4Lofts to cut a hole in lath and plaster ceiling in order to install a loft access. They arrived early and completed the job within 3 hours. They took particular care to ensure the ceiling around the access was not damaged. Lots of dust caused by cutting hole but no evidence of dust throughout house as they covered everything in dust sheets. 6 out of 5!

Roy Parkinson
March 26, 2025

I was very happy with the work undertaken, the guys did a great job!

Lee Prendergast
March 19, 2025

Lads were courteous and cleared up after each day. Very well mannered and noise was kept to a minimum.

Christine Cunningham
March 16, 2025

An excellent service from first visit and estimate of cost through to installation. I would not hesitate to recommend this company to anyone who is thinking of having their loft boarded.

Bernie Bannon
March 11, 2025

Great service , communication from start to finish was so professional yet friendly and helpful. Would 100% recommend to anyone looking for loft work. Reasonable prices and impeccable work .

Deborah Harwood
March 8, 2025

I’m so glad I chose your company. Joe and Jack did a brilliant job. They were polite and professional. They cleaned up afterwards, I didn’t have to do anything. I’m so made up with all the extra storage space. I would definitely recommend you to friends and family.

Alison Martin
February 27, 2025

The guys turned up at 5 to 8am (8am start). very polite and got straight on with the job.

tidied up well and did a very good job.

Julie and Stuart Sharp
February 24, 2025

Very satisfied with the work carried out the lad was very polite and respectful towards my property I would certainly recommend you to other people

Tracy Owens
February 19, 2025

Excellent service from start to finish. Quality of product is amazing feels and looks sturdy and with a lifetime warranty what more could you ask for. My loft is now accessable. I am so excited to be able to use my loft as I had next to no storage before. Will recommend them to everybody.

Laura Stafford
February 8, 2025

I am over the moon with all the work carried out, team were very professional, politeness outstanding. Work carried out to a very high standard. 1000% would highly recommend this company. Thank you

Michelle Tzanou
February 4, 2025

Prompt and reliable service. Jack and Morgan efficient and polite. Very pleased with job and price would definitely recommend. Thanks

Sharon Bernia
January 31, 2025

The work was carried out to a high standard. No fuss, no mess completely professional and highly recommended. Thank you Access4Lofts

Ann Marie Irving
January 30, 2025

Fantastic job guys arrived on time and were very clean and tidy whilst here actually finished earlier than we expected but the new attic is amazing we can’t thank you enough would like to recommend you to all who are wanting their attics done

Alan Williams
January 28, 2025

Very clean and superb job done ,guys were very professional.

Neil Wilcock
January 13, 2025

From the first call to make a enquiry, the service was excellent. Arrived on time and did a great job boarding out the loft, with no mess! I was so impressed, a year later I have just had them back to add shelves in the loft and make a few changes to make it easier for me to get up there! I would definitely recommend JB lofts.

A F
December 21, 2024

Excellent and efficient service have recommended to friends already.

Gerard Riley
December 17, 2024

Josh surveyed and provided excellent advice and guidance. Booking was simple. Morgan & Chris were exemplary in their work ethic and just very pleasant people. Pleasure having them do the work. I would recommend to anyone.

Lisa Medcalf
November 26, 2024

Great job from start to finish. Discussed the different options when pricing the job and then the lads done a great job and demonstrated everything before leaving. Thanks a lot

Josh Holden
November 26, 2024

Absolutely delighted with the installation and final result. It was great to see that at the end of both days my stairs and landing were cleaned and everything cleared away.

When I got the quote they really understood what I was looking for – a really solid ladder as I am scared of heights.

Everything went like clockwork, and so, I would thoroughly recomend Access4Lofts

Susan Mobbs
November 15, 2024

The men arrived perfectly on time and the job is exactly how I imagined thanks so much

Brian Glover
November 6, 2024

Excellent job . Nice lads and no issues at all.

Ray Edwards
November 2, 2024

They arrived early did an excellent job in a very reasonable time

Even though it turned out to be a very dirty job they left my house spick and span

Would highly recommend 10/10

Denise Connor
November 1, 2024

The whole team were polite and helpful, from first point of contact in the office to Josh coming out and providing the quote to the three lads (Damon,Nathan & Jordan) who installed our loft boarding. They carried out the work with a minimal amount of disruption to ourselves and demonstrated how to access the loft and use the ladder safely and where the lights had been placed.

Alison Mercer
October 26, 2024

Excellent. The fitters arrived on time, worked through till the job was finished and cleaned up after. Very happy with the end result and all at a reasonable price. Would definitely recommend.

Suzanne Dunn
October 8, 2024

Very polite and helpful clean finish good workmanship

Patrick Lawrenson
July 14, 2024

Wow what else can I say amazingly fast and a very polite gentleman. He did an excellent job.

Lyndsey Lawson
July 11, 2024

Morgan who boarded my loft was very helpful and took the time out to explain everything.

Very pleasant and friendly. Nothing was too much trouble.

Shame the guy who came to measure up didn’t explain that under the eaves weren’t getting done.

I will have to arrange that some other time for you to come back and board the rest for me.

But certainly no complaints about Morgan. I would definitely want him to come back to complete the boarding.

Thank you

Sharon Jamieson
June 13, 2024

Really pleased with the work completed, couldn’t fault a thing, thank you

Nicola Fallon
May 31, 2024

From the beginning Access4Lofts were thoroughly professional.From the first survey to the last explanation of the work was excellent. Not only that,but the workmen offered vital tweaks to the work that were obvious in hindsight,listen to your workmen then leave them alone to get on with the work.They started early and worked,of course our attic proved to be a dust bowl but yet they worked through that as did we . So be prepared to get your hands dirty as well.

Give your project some serious thought as to the position of the ladder and how you will enter your loft ,you don’t want to whack your head on a beam as we would have done if we had not listened to our workmen.

Can’t thank the team enough and would recommend you clear your loft first of everything you can move out,dump most of it to recycle as we did,then have the Acces4Loft team in as soon as possible.

You will notice how suddenly quiet your home is after installation brilliant.

Also if you are serious about dust hang plastic sheet across bedroom etc doorways if you want to increase your own work.One serious side effect of the work is the landing is devoid of “crap” and we are determined to keep it that way.

Embrace the job and the deep cleaning thereafter and you’ll love the result. Thanks everyone.

Sarah Mcgeown
May 20, 2024

The two lads who came to do our loft were very professional, clean and very friendly. We are really pleased with the job they done, and would definitely recommend them.

Kyli Williams
May 15, 2024

Everything was great from the first call right through. Delighted with the service and work thank you

Katie Best
May 12, 2024

Excellent service from start to finish.

Arrived on time for the survey and again when they came to install.

Very efficient clean and tidy.

Would recommend highly.

Bob Moretta
April 24, 2024

Punctuality, understanding, cleanliness

Christian Tegue
March 29, 2024

Thanks very much. Really pleased with the work carried out in my loft by Access4Lofts.

Professional job done efficiently and left clean and tidy. I would highly recommend.

Simon Spall
March 10, 2024

Both guys were friendly and pleasant, got the job done fast and to a really high standard. Would definitely recommend, really happy with the work carried out!

Katie Squires
March 2, 2024

On time did a speedy job and cleared up

Cindy Gomery
February 27, 2024

Nathan carried out the work on his own and did an excellent job. Very polite, professional and the loft is amazing. He showed us a full demonstration of the ladder and loft hatch. He as meticulous in the clean up not a speck of debris to be seen. We are so happy with the job done and Nathan is a huge asset to your company. WELL DONE xxxx

Debbie Hughes
February 22, 2024

Great service.

The job in hand was making a standard square loft hatch into a larger accessable hatch complete with built in ladder access.

The guys were no trouble, just got themselves set up and cracked on with the job in hand.

Would highly recommend if your considering this kind of work.

Mark Johnson
February 21, 2024

Morgan and Jack are a credit to your firm, Very professional and polite, cleaned up after themselves leaving no trace. Very happy with job, The lads even pointed out that one of my beams were damp, so have a roofer coming out today to check the roof and ridge tiles. Thanks Lads.

Elaine Clarke
February 7, 2024

Very efficient. Cleaned up and hoovered after the job. Provided a demonstration for the loft hatch. Friendly lad. Good job all round and very tidy loft boarding.

David Senior
January 24, 2024

Very quick to respond to enquiry. Installation date was sooner than expected, and the installation was completed quickly and efficiently within a few hours.

Janet Standing
JB Lofts Ltd trading as Access4Lofts Liverpool North, C/O Accounts And Legal, 81 King Street, Manchester, Greater Manchester, M2 4AH. Company Reg No. 12692911. VAT Reg No. 351687578 | E: liverpoolnorth@access4lofts.co.uk
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